Sr. GTM Leadership Enablement Program Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Sr. GTM Leadership Enablement Program Manager, you are a visionary strategist responsible for designing and scaling the development experience for our global sales and success leadership. You serve as a critical force multiplier, equipping frontline and second-line managers with the coaching frameworks, operational rhythms, and AI-powered insights needed to drive consistent team performance. You are an expert facilitator who bridges the gap between executive strategy and field execution, ensuring our leaders are prepared to navigate a high-growth SaaS environment.

 

This position is an individual contributor role reporting to the VP, GTM Enablement.

 

Responsibility

• Lead the end-to-end strategy, curriculum design, and global iteration of the New Manager Onboarding Bootcamp and leadership certification programs

• Architect continuous learning journeys for tenured sales leaders, including executive offsites, peer learning circles, and advanced methodology refreshers

• Partner with GVPs of Sales and Customer Success to align leadership development with global business priorities and the GTM operating model

• Establish and govern a global coaching certification program that standardizes pipeline inspection, forecasting discipline, and performance management

• Collaborate cross-functionally with Sales Ops, Product Marketing, and HRBPs to ensure leadership programs reinforce key business initiatives and tools

• Utilize AI-driven performance data and engagement scores to diagnose manager skill gaps and design targeted, high-impact interventions

• Define and report on high-level success metrics including manager time-to-productivity, rep ramp acceleration, and downstream revenue impact

• Facilitate live and virtual sessions with high executive presence, serving as a credible advisor to senior GTM stakeholders

• Maintain a multi-year roadmap of leadership enablement priorities and present progress to senior leadership on a recurring basis

• Mentor and coach other members of the Enablement and People teams on best practices for leadership development and adult learning theory

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor’s degree in Business, Education, Communications, or a related field

• 12+ years of experience in sales enablement, sales leadership, or GTM strategy and operations

• 5+ years of experience specifically focused on leadership development or manager enablement for a global organization

• Experience with modern sales methodologies such as MEDDPICC, Command of the Message, or Force Management

• Experience designing and delivering high-impact, cohort-based development programs for executive-level audiences

Preferred

• Advanced degree in Organizational Development or an MBA

• Direct experience as a frontline or second-line sales leader in a high-growth SaaS environment

• Professional coaching credentials such as ICF or CTI and formal facilitation certifications

• Deep familiarity with enablement technology stacks including Highspot, Mindtickle, Gong, or similar AI-powered platforms

• Demonstrated success in supporting Customer Success leadership in addition to core Sales functions

• Expert-level ability to influence senior stakeholders and drive organizational change without direct authority

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