Customer Relationship Associate

We are actively seeking a Customer Relationship Associate who is enthusiastic about helping customers and developing long-lasting relationships. In this role, you will become a product expert, guiding customers through their purchasing decisions while fostering a positive shopping experience. You'll be part of a high-energy team, where your communication skills, attention to detail, and ability to connect with customers will be honed and expanded.

Essential Duties and Responsibilities:

• Product Knowledge: Demonstrate superior product knowledge to assist customers effectively.
• Customer Interaction: Answer product-related questions using insights gained from training, merchandising bulletins, and other company-approved resources.
• Sales Execution: Sell merchandise and engage with customers according to Universal Events’ standards, ensuring a positive experience.
• Inventory Management: Receive, check, and shelve merchandise, ensuring the store remains clean and organized.
• Transaction Handling: Complete customer transactions efficiently using a tablet register system.

What We Look For:

• Recent College Graduates: Ideal for those who are fresh out of college and eager to start a career in customer relations and sales.
• Competitive and Driven Individuals: People who thrive in a dynamic, fast-paced environment.
• Outgoing and Friendly Personalities: Individuals who enjoy interacting with others and can create a welcoming atmosphere.
• Leaders: Natural leaders who can take charge and inspire others.
• Strong Work Ethic: A dedication to putting in the effort needed to achieve goals.
• Student Mentality: A willingness to learn, adapt, and grow continuously.
• Entrepreneurs: Those with a creative mindset and a passion for innovation and problem-solving.

Why Join Us?

• Intensive Training Program: Comprehensive training to develop your product knowledge, communication skills, and customer service expertise.
• Career Growth: Opportunities for advancement within the company as you build on your skills and experience.
• Dynamic Work Environment: Work in a high-energy, supportive environment where teamwork and personal growth are encouraged.
• Competitive Compensation: Enjoy competitive pay with opportunities for bonuses and incentives.