FLEX ServiceNow Developer

This is a temporary position. 

Key Responsibilities

ServiceNow Customization and Development

• Design, develop, and customize ServiceNow applications, modules, and workflows to meet business requirements.
• Create and maintain ServiceNow forms, fields, UI policies, and business rules.
• Implement client-side and server-side scripting to enhance ServiceNow functionality.

 

Automation Framework Development

• Build and maintain automation frameworks for ServiceNow to streamline repetitive tasks and processes.
• Develop and manage scripts and workflows for task automation and orchestration within the ServiceNow platform.

 

Integration and Orchestration

• Integrate ServiceNow with external systems and tools using REST APIs, web services, and other integration methods.
• Orchestrate and automate cross-platform processes and data exchanges to improve efficiency.
• Use the Setup Assistant to manage MID Server connections, credentials, and import schedules.

 

AWS Integration

• Develop and implement integration workflows between AWS services and ServiceNow, ensuring seamless communication and data exchange.
• Utilize AWS Lambda, Step Functions, and other serverless technologies to automate processes. Implement mechanisms for data synchronization between AWS resources (such as EC2 instances, S3 buckets, and RDS databases) and the ServiceNow platform.
• Implement security best practices for AWS and ServiceNow integration, including encryption, access controls, and compliance with industry standards.
• Collaborate with the security team to address any vulnerabilities and ensure a secure integration environment.

 

Testing Automation

• Develop automated test scripts and test suites to validate ServiceNow applications and configurations.
• Implement regression testing to ensure the stability of ServiceNow updates and customizations.

 

Scripting and Scripted REST APIs

• Proficiency in scripting languages such as JavaScript to create custom functionality and enhancements.
• Develop scripted REST APIs to extend ServiceNow's capabilities and facilitate data integration.

 

Collaboration and Communication

• Collaborate with cross-functional teams, including developers, testers, and business stakeholders, to understand requirements and deliver solutions.
• Communicate effectively to gather requirements, provide status updates, and address issues.
• Collaborate with DevOps teams to ensure smooth and reliable releases.

  Qualifications Required:

·       Bachelor’s or Master’s degree in computer science, Information Security, or a related field

·       3 to 6 years ServiceNow development experience. Technical lead experience is welcome.

·       Customer-facing technical consulting experience with ServiceNow

·       Experience with Flow Designer, IntegrationHub, or Service Portal development.

·       Expertise in various ServiceNow capabilities, including GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM, ITAM, ITOM, and ITIL frameworks. Exposure to Advanced Risk Module is added advantage.

·       Experience with ServiceNow integrations using REST/SOAP and MID Servers

·       Experience with JavaScript, Glide API, HTML, and CSS

·       Familiarity with CMDB and Discovery.

·       Implement best practices in coding and design as per ServiceNow standards and community guidelines.

·       ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA) or other relevant certifications.

·       Pro