Jobs and Careers

Client Growth Manager

United States - Remote, United StatesRemotefull_timeVerifiedPosted 6 Apr 2026

About the role

This can be a Remote or Hybrid role

This Role Is Not for Everyone

AAPC Services is scaling, and we are looking for a very specific type of person.
This is not a maintenance role. This is not a “keep clients happy” role.
This is a growth seat.
You will own relationships, shape solutions, and directly influence revenue. You will be expected to think like an operator, act like a consultant, and partner like a trusted advisor.
You will sit between Sales and Delivery and make both better.
If you are the type of person who wants clear instructions and a narrow scope, this is not your role.
If you want ownership, visibility, and the ability to materially impact outcomes, keep reading.

What You Will Own

Growth Within Accounts

Own a portfolio of clients and be accountable for retention and expansion
Build relationships that go beyond vendor and become trusted partner
Identify, create, and close expansion opportunities within your accounts
Lead conversations that move clients forward, not just update them

Flawless Client Kickoffs

Run kickoff meetings that set a high standard from day one
Align scope, timelines, stakeholders, and success metrics with precision
Anticipate risks before they become problems
Create immediate confidence that AAPC knows exactly what it is doing

Solution Design and Deal Shaping

Partner with Sales to scope and win new business and expansions
Lead discovery that uncovers root problems, not just surface symptoms
Design services solutions that are both compelling and executable
Translate complex operational challenges into clear, valuable solutions
Ensure what we sell delivers measurable outcomes

Trusted Advisor Mindset

Bring perspective, not just participation
Challenge clients when needed and guide them toward better outcomes
Connect data, performance, and strategy in a way clients understand
Make AAPC difficult to replace

What Makes You Different

You do not wait to be told what to do
You are comfortable in high-stakes conversations
You think commercially, not just operationally
You can zoom out to strategy and zoom in to execution
You take full ownership of outcomes

What You Bring

Proven ability to manage and grow client relationships
Strong understanding of healthcare revenue cycle
Confidence presenting to and advising executive stakeholders
Experience in discovery, scoping, or solution design
Ability to balance multiple priorities
High standards for yourself and your work

Strong Signal Experience

Experience in consulting, services, or Sales Engineer roles
Background in coding, billing, auditing, or compliance
Certifications such as CPC, CRC, CPMA, or CPB
Experience with Salesforce, Gong, or similar tools

Why This Role Exists

AAPC Services is growing quickly, and our clients are asking for more from us. More insight. More partnership. More impact.
We need people who can operate at that level.