Social Work Supervisor (Special Victims Unit)

Follow Your Calling, Find Your Career!!

Please apply by 7/13/2026

Salary Range: $69,388.80 to $86,736.00. This is an exempt, salaried position.  Please note: Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Youth and Family Services Division (YFS) of the Department of Social Services (DSS) provides a variation of services to safeguard children by strengthening the protective capacities of families whose children’s health, safety and well-being are at risk. The mission of DSS is to strengthen families and communities through a safety-net of services, collaborations, and hope. The Department’s vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients. YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you have a passion for social work and making a difference in your local community, come join our Youth and Family Services team!

Position Summary

This is a specialized position within the Special Victims Unit (SVU) as the Social Work Supervisor. This position will provide direct supervision to a team of Child Welfare Specialist IIIs who conduct investigations on complex child abuse/neglect cases to include child trafficking, physical abuse, sexual abuse, emotional abuse, fatalities, foster homes, and group homes. This team is responsible for providing community-based services to individuals, groups, families, or communities regarding issues that could include child and adult abuse, neglect, and/or exploitation, mental health concerns, poverty, unemployment, substance abuse, rehabilitation, social adjustment, housing, childcare, or medical care.

The Social Work Supervisor will provide direct supervision, training, support, review and evaluation of professional technical and para-professional staff involved in areas which could include Social Services or Public Health. This position compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases. This position provides feedback to staff to enhance their capabilities to perform efficiently.

This position will be located at 430 Stitt Rd, Charlotte, NC 28213. Please note this position may require after hours (after 5:00 pm) and weekend work as needed.

Essential Functions

Supervise, train and evaluate the performance of technical and para-professional staff

Consult with teams and staff on individual case assignments

Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines. Reviews information with teams or staff members to provide guidance and direction in the delivery of services

Establish performance objectives, conducts periodic reviews and monitors progress

Monitor budget activities and adjusts expenditures and makes recommendations as appropriate

Review and audits staff cases and workloads to prioritize duties and referrals for new cases

Complete monthly and quarterly program reports

Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high level decision

Communicate with and visit other public and private welfare agencies, hospitals and other institutions in order to exchange information and develop resources

Seek additional sources to increase funding and expand services

Review and analyze activity reports and statistics for continuous awareness of program operation

May be required to staff shelters in the event of a disaster

Minimum Qualifications

Experience: 

Minimum of five years of social services or human services experience

Education: 

Bachelor's degree in Human Services, Health or related f