Field Sales Specialist II

Inside the Role

We are seeking a dynamic and analytical Sales Operations Specialist to support sales activities across both On-Highway and Vocational New Truck Sales. This role serves as a strategic connector between Sales, CAE, NTP, Product Strategy, Marketing Planning and Finance Controlling, driving data informed decision making and performance optimization.
As the Sales Operation Specialist, you will be a catalyst for change, leveraging analytics, strategic insights, and cross-functional collaboration to help shape DTNA’s success in a rapidly evolving market. You’ll play a pivotal role in guiding decisions made by Sales Executives, equipping RGMs & VPs with actionable intelligence that drives growth and operational excellence.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Support and enhance sales reporting tools across both On-Highway & Vocational New Truck Sales.
• Develop and manage the Customer Account Setup process, a critical component of the Customer Relationship Management (CRM) system.
• Ensure seamless communication and data sharing across teams to support unified sales efforts.
• Lead Dealer Business allocation reporting and auditing process.
• Assist in the development of customer and dealer meeting materials for District Sales Managers or Regional General Managers.
• Analyze special situations or issues as assigned by Regional General Managers. Understand and define key issues, collect and analyze data, and report findings as appropriate.
• Support the annual truck allocation planning process.
• Support the annual New Truck Sales internal training event.
• Provide data preparation and ad hoc support for District and Regional General Managers, offering advanced technical support using BI tools.
• Drive CX, DX, EX throughout the sales process.

What You’ll Gain

• Exposure to New Truck Sales operations and a multifaceted understanding of how processes connect customers, dealers, and DTNA decision-makers.
• Direct visibility to top-level executives and strategic business planning.
• A unique opportunity to influence sales strategy, policy development, and operational excellence.
• Collaboration with cross-functional teams and participation in high-impact projects.

Knowledge You Should Bring:

• Bachelor’s degree (BS/BA) with +2 years of related experience
• Intermediate proficiency in Tableau and/or Alteryx Designer for data visualization and preparation. Ability to distill complex issues into clear, actionable proposals.
• Service-oriented mindset with agility in dynamic environments.
• Strong communication skills, both verbal and written.
• Strong proficiency in Microsoft Office applications, especially Excel (Pivot tables and formulas) and PowerPoint is required
• An attached resume is required.

Exceptional Candidates Might Also Have:

• Experience with DTNA database management systems.
• Previous work experience in DTNA Sales, Operations, Reporting/Controlling or similar functions preferred
• Advanced degree (Master’s) in Finance, Economics, Business, Information Systems, or related field.
• Familiarity with DTNA products and the North American trucking industry.
• Knowledge of project management techniques and tools.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US, Portland, OR US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa s