Caddie Master

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!  

Job Summary

The Caddie Master is responsible for overseeing the caddie program at the golf club, ensuring efficient coordination and management of caddies. Key duties include assigning caddies to members and guests, maintaining caddie training programs, and ensuring caddies provide excellent service on the course. The Caddie Master is also responsible for ensuring a seamless golf experience through effective supervision, scheduling, and overall program management. 

Reporting Structure 

            •           Reports to the Head Golf Professional  

Day to Day

• Supervise caddie team, including scheduling and assigning caddies to members and guests. 
• Ensure caddies adhere to high service standards, club policies, and quality expectations. 
• Collaborate with golf professionals and staff to ensure smooth operations on the course. 
• Monitor the course to ensure caddies are meeting service expectations. 
• Maintain inventory and readiness of caddie uniforms and equipment. 
• Ensure all safety protocols and guidelines are followed on the course. 
• Train caddies in golf etiquette, member service and interactions, and course knowledge. 
• Provide ongoing coaching to caddies to improve performance and service quality. 
• Keep detailed records of caddie assignments, hours worked, and performance evaluations. 

Additional Duties 

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.   
• Follow all company, club, and department policies, procedures, and instructions. 
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. 
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. 
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. 
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. 
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success. 

About You

Preferred

• Previous experience in a golf-related position, ideally with supervisory responsibilities. 
• Strong knowledge of golf rules, etiquette, and course management. 
• Excellent leadership, communication, and organizational skills. •           Ability to manage a team and maintain high service standards. 
• Strong problem-solving skills and ability to work