Sales Events Coordinator ("Coordinador/a de Ventas y Eventos")

POSITION PURPOSE

Provides support to Director of Sales & Marketing with varied office tasks in order to help meet and exceed forecasted revenue goals. Provide clerical/secretarial and administrative support to the Sales Department, including computer input, filing, and answering telephones.

ESSENTIAL RESPONSIBILITIES

• Enthusiastically and proactively assist the Director of Sales and/or Sales Manager(s) in the sale of the Hotel concept to group, corporate and leisure prospects in a way that best illustrates the identity of the brand as innovative and new

• Assist the Director of Sales & Marketing and the Sales & Marketing team with administrative and clerical support.
• Handle all incoming and outgoing correspondence.
• Maintain a filing system of all department records.
• Arrange appointments and meetings for sales managers.
• Prepare meeting packets and other Sales & Marketing materials.
• Keep inventory of office supplies and place orders as needed.
• Provide client support to include processing client leads, investigating hotel and preferred guest program issues, and acquiring or sending collateral materials.
• Provide hotel support to include following up on outstanding responses, calling, faxing, and emailing clients and answering requests.
• Handle all logistics for small groups meetings for key clients.
• Generate reports and compile statistical information as requested.
• Produce and submit purchase orders according to the hotels procedure, as requested.
• Assist with BEOs, group resumes, room blocks, etc.
• Assist with client notification of key dates such as cut-off or payment schedule deadlines
• Drive product quality and a unique guest experience at every opportunity.
• Take pride in the overall look and feel of the hotel never walking past something out of place.
• Maintain a refreshing attitude focused on positive friendly interactions with guests and staff.
• Develop and maintain strong interdepartmental relationships and open communication lines to assure efficient transfer of information.
• All other duties assigned by managers or supervisors.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect supervisors.

PHYSICAL DEMANDS

• Environmental conditions are inside, a job is considered inside if staff spends approxi