Senior Analyst - Process Optimization and Automation

General information

Career area Technology Work Location(s) 500 Woodward Avenue, MI, 601 S. Tryon Street, NC Remote? No Ref # 21040 Posted Date 11-07-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

If you are an innovative thought leader who finds a way to implement solutions for their business partners, this opportunity is right for you! You will be utilizing traditional process improvement methodologies along with the latest automation tools to help our business partners optimize their operations with a focus on exceptional service for our customers. Optimization services include process improvement, automation, optimization of sourcing partners, organizational structure realignment and business integration management.

The Work Itself

• Support evaluation of business operations to determine best improvement options including automation, process improvement, sourcing changes and realignment of resources
• Identify business benefits, create business case and benefit realization plan for improvement projects
• Define & manage project plan
• Support the development KPIs in collaboration with business leadership to measure operational performance and project success
• Assist organizational leadership in evaluating and optimizing management routines
• Collaborate with business experts to identify automation opportunities
• Collaborate with business, IT and matrix partners to ensure design of automation is clearly understood and all stakeholders are aligned
• Facilitate the automation feasibility and complexity analysis
• Build comprehensive business case to assist in prioritizing automation opportunities
• Document current state process
• Build & document automation design
• Create Proof of Concept
• Create architecture design framework and confirm architecture design with shared governance
• Determine virtual machine capacity requirements
• Coordinate regular demos to confirm func