National Account Manager, Jack Black (Remote)

Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.

 

Position Summary

The National Account Manager leads the development and implementation of business planning with customers to drive volume, profit and share growth of the Jack Black brand.  They serve as the primary customer contact and manage customer partnerships. Responsibilities include proactively managing, monitoring, evaluating and updating the overall business plan to meet all volume, profit and share objectives.  In addition, the National Account Manager is responsible for implementing Jack Black brand strategies/tactics by working closely with key decision makers and utilizing category management initiatives to include the implementation of our 4 P (Product, Promotion, Placement, and Pricing) objectives to influence customer decision making.

 

Core Competencies

1. Influence:

The National Account Manager (NAM) is responsible for developing the annual business plan per customer and ensuring it is consistent with internal Jack Black objectives. With an understanding of both Jack Black and customer objectives, the NAM creates mutually beneficial business plans and is influential in implementing plans with customers. Able to develop productive working relationship with key decision makers at various levels within the customer's organization and influence decision making by utilizing fact-based data analysis and category strategies.

1. Critical Thinking:

The NAM must have the ability to process complex data and provide critical inputs for monthly forecasting, sales planning and the annual business planning process. They must be able to objectively process brand metrics, shopper and customer metrics and understand how to combine these inputs into mutually beneficial solutions for Jack Black and customers.

1. Collaboration:

Collaboration skills are essential to the success of the NAM as they are charged with finding ways to create and extend partnerships with internal as well as external customers.  Must possess advanced organizational understanding and have the ability to identify barriers and overcome objections with creative solutions. They must foster information sharing and create linkages within EPC and across to their customers to ensure on-going collaboration.  

1. Teamwork:

National Account Managers work together with other sales team members and resources to create an atmosphere of mutual learning by encouraging an exchange of ideas and information. They foster a “can do” attitude and look for opportunities or improvements to improve the team’s productivity. Effective NAMs regularly recognize the contributions of others to foster greater sense of team and teamwork.

1. Customer Focus:

National Account Managers must possess the ability to understand the customer, their strategic focus and then develop complimentary business plans that deliver Jack Black’s objectives while adding value to the retailer’s business. The NAM owns the business relationship with the customer and must seek to ensure engagement, penetration and collaboration at senior levels as well as cross functional collaboration to achieve goals. NAMs must constantly balance the pursuit of adding value for the customer while seeking continued financial growth for Jack Black.

1. Achieving Results:

Consistently achieving assigned sales goals is essential for the successful NAM. They must be skilled in pursuing and delivering both short and long term goals while aligning the necessary resources to deliver their annual business plan. NAMs initiate actions to reach challenging goals and willingly over deliver to ensure the team/company achieve larger, overarching goals. NAMs demonstrate flexibility and are ready to adapt to changing accounts or internal processes to gain efficiencies.

 

Required Skills and Experience

BA/BS Required and 10 years of experience with consumer products companies

 

Business Planning & Implementation:

Able to critically review/assess customer's competitive position, business model and strategies to create a customer investment strategy (use of trade, no charge, and marketing res