Enhanced Due Diligence Lead

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

About the team:

The preferred location for this position is in or around Robinhood's offices in Chicago, IL, Denver, CO, Lake Mary, FL, or Westlake, TX, depending on the applicant’s location. This role is eligible for remote work in limited geographies within the U.S. Check with your recruiter for more information.

Robinhood’s Financial Crimes Team works across a number of verticals in an effort to protect our customers, and ensure compliance with all relevant Sanctions, Anti-Money Laundering and Terrorist Financing rules and regulations.

The Enhanced Due Diligence Lead is an individual contributor responsible for working with the EDD Director to develop the strategy for onboarding new products and services, enhancing the EDD infrastructure to address new or changed regulation or industry trends, improve scale and efficiency, and lead various programs and processes.

What you’ll do day-to-day:

• Lead or represent EDD on various initiatives, including advising business partners on regulatory requirements and best business practices associated with new products and services
• Help develop and train junior EDD investigators, including providing guidance on proper resolution of alerts, referrals, and other escalated cases
• Manage all EDD policies, procedures, and internal controls
• Develop, lead, and update internal EDD training curriculum
• Develop and implement an internal controls testing program to regularly test key controls and communicate findings to the EDD Director and Head of Financial Crimes where needed
• Identify process improvements to increase quality, accuracy, efficiency and scalability
• Represent EDD in various industry peer group committees and meetings

About you:

• Bachelor’s Degree
• 5+ years experience leading an EDD/CDD program or AML program with a focus on EDD at a bank, broker-dealer, and/or FinTech
• Deep experience in Actimize case management system including SAM, CDD, and ActOne Modules
• Demonstrated knowledge of BSA, FinCen, and FINRA CDD regulations
• Experience managing or mentoring EDD investigators
• Experienced in creating, automating, and scaling processes with meaningful improvements to quality, accuracy, or efficiency
• Demonstrated experience working in collaborative environments with minimal formal structure, including working across multiple teams, cultures, geographies, and all levels of company personnel
• Proven experience as an innovative self-starter who can adapt to constantly evolving, ambiguous environments
• Excellent written and verbal communication skills, analytical, and strong attention to detail

Bonus points:

• FINRA Series 7 & 24
• ACAMS Certification
• Crypto subject matter expertise

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC 
US Zone 2: Denver, Westlake (Dallas), Chicago 
US Zone 3: Lake Mary

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work