Associate Service Reliability Engineer

Job Title

Associate Service Reliability Engineer

Summary of the role:

Support and ensure high system availability for the server complexes, components, and services under the responsibility of Amadeus Data Processing (ADP), ensuring compliance with pertinent Service Level Agreements. Take ownership of and resolve incidents and problems encountered in a timely and efficient manner.  Perform seamless change management with all necessary due diligence. Hybrid work environment.

In this role you'll:

• Demonstrate self-initiative and self-motivation.
• Capability to prioritize and manage effective, efficient, and committed work processes in a fast-paced, high-stress business setting.
• Excellent analytical ability, strong troubleshooting skills, understanding of how to isolate and diagnose application or system problems.
• Work autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.
• Exposure to project work/project management a plus.

About the ideal candidate:

• Beginner to intermediate Linux command line skills is a must
• Minimum 1 year experience with at least two of the following: Experience in running, supporting and managing high availability infrastructures (24/7/365 >99.999% up-time requirements)
• Beginner to intermediate programming / scripting skills
• Intermediate understanding of network concepts
• System and application performance analysis
• Cluster management
• Basic understanding of SQL statements
• Basic understanding of Virtualization concepts
• Basic understanding of Operational Support of Cloud based services (i.e. IaaS, Paas)
• Exposure to project work / project management a plus
• Intermediate knowledge of Microsoft Office products
• Above average performance in present or previous position for not less than 1 year
• •Experience in operational support of virtual systems (i.e. VMWare), IaaS or PaaS

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Application process: 

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make