Learning & Development Senior Consultant II

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Allstate is currently seeking an L&D Senior Consultant II based in Chicago, IL to support Global Learning and Development. This role is responsible for facilitating leadership and employee development through engaging and impactful learning experiences aligned with enterprise and business unit strategies. It emphasizes equipping individuals with the skills needed to drive business outcomes while ensuring programs are customer-centered, efficient, and cost-effective. If you have a strong background in facilitation, enjoy developing others and have a desire to travel, we want to hear from you! Apply today!

• This role is hybrid and based in the Chicago area. Candidates must be able to work onsite as needed to support frequent facilitation across Chicagoland locations and be willing to travel to other Allstate offices to meet business needs.

Key Responsibilities

• Deliver learning offerings through engaging instruction, dynamic facilitation, and effective follow-up coaching
• Evaluate, maintain, and evolve complex learning solutions to align with enterprise and business needs within an agile framework
• Collaborate and consult with business partners to understand needs and ensure learning solutions address critical skill gaps
• Promote talent management practices and support the adoption of a skills-based culture aligned to business-relevant development
• Measure learning effectiveness, recommend improvements, and provide ongoing support as needed
• Serves as a subject matter expert for behavioral skills offerings, maintaining a customer centric focus and contributing as lead or team member on projects.

Desired Characteristics:

• Facilitator: Demonstrates advanced training and facilitation expertise grounded in adult learning principles
• Continuous learner: Proactively seeks and deepens knowledge of behavioral skills within the learning catalog
• Coach: Effectively coaches others on interacting effectively, with internal and external customers while modeling empathy and professionalism
• Strong communicator and influencer: Communicates clearly and persuasively, verbally and in writing, with confidence and impact
• Innovative: Identifies and applies new approaches to drive engagement, knowledge transfer, and dynamic learning experiences.
• Problem solver: Applies advanced problem solving skills to improve business outcomes and learning solutions
• Relationship Building: Ability to build strong relationships across geographies and functions; navigates conflict, problem resolution and stakeholder needs effectively

Education

• 4-year bachelor’s degree (Preferred)

Experience

• 3 or more years of facilitation experience, with 1 or more years focused on leadership facilitation including executive level (Preferred)

Language

• French Canadian language proficiency is a plus but not required

Functional Skills

• Facilitation & Engagement: Delivers clear, effective learning experiences in both in-person and virtual environments, confidently engaging diverse audiences including global teams and executive leaders through interactive techniques.
• Technology Proficiency: Effectively hosts and facilitates virtual learning using Microsoft Teams and other collaboration platforms to ensure seamless delivery and participant interaction.
• Coaching & Mentoring: Guides learners in applying skills and knowledge to real-world, job-relevant scenarios to reinforce learning transfer.
• Project Management: Demonstrates strong organizational skills to manage multiple learning initiatives simultaneously within an agile framework.
• Learning Design & Delivery: Designs, develops, and delivers learning offerings aligned to enterprise and business strategy; integrates consistent talent management practices; and drives adoption of a skills-based culture through intentional learning design and facilitation.

Supervisory Responsibilities

• This job does not have superviso