Global Security Operations - Security Operations Analyst

About Carrier:

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Summary:

The GSOC (Global Security Operations Center) Analyst will be responsible for monitoring and analyzing security events from multiple sources, ensuring the protection of our global operations. This role involves real-time incident detection, response, systems integrations, emergency notifications and coordination with various teams to mitigate risks and ensure business continuity.

We are seeking a seasoned Security Analyst to lead the execution of critical safety initiatives, compliance programs, and regulatory reporting. In this role, you will serve as a subject matter expert, ensuring our facilities and employee practices remain in full alignment with local and federal regulations.

The ideal candidate is a proactive problem-solver who can translate complex regulatory requirements into engaging training materials and actionable procedures. From managing environmental permits to overseeing safety training in disciplines like Electrical Safety and Respiratory Protection, you will play a pivotal role in fostering a culture of safety and operational excellence.

Key Responsibilities:

• Monitor security systems, alarms, and surveillance feeds to detect and respond to potential security incidents.
• Analyze and assess security events to determine the level of threat and appropriate response.
• Coordinate with internal and external stakeholders, including law enforcement and emergency services, during incidents.
• Maintain detailed logs and reports of security incidents and actions taken.
• Conduct regular security audits and assessments to identify vulnerabilities and recommend improvements.
• Develop and implement security protocols and procedures to enhance overall security posture.
• Provide support and guidance to other security team members and departments.
• Stay updated on the latest security trends, technologies, and best practices.

Qualifications:

• Master's degree in Security Management, or Criminal Justice, or Information Technology.
• Minimum of 3 years of experience in a security operations center or similar environment.
• 3 or more years of experience in security systems and technologies, (including CCTV, access control, and alarm systems).
• Able and willing to work flexible hours, including nights, weekends, and holidays.

Preferred Qualifications:

• Certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or similar.
• Experience with incident response and crisis management.
• Knowledge of global security threats and trends.
• Ability to work in a fast-paced, high-pressure environment.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.

Culture:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A supportive and inclusive work environment.

Benefits:

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 
• Disability: Short-term and long-term disability 
• Life Insurance and Accidental Death and Dismemberment 
• Tax-Advantaged Accounts: Health Savings