EHR Clinical Solutions Specialist (ClinDoc, Procedures, Stork, ASAP, HOD, Bugsy) - ITS, Clinical Inpatient/Specialties

Minimum Qualifications:

Bachelor’s degree in a related field and seven years of related experience.

Preferred Qualifications:

Epic certifications in Clin Doc, Procedures, Stork, ASAP, HOD, Bugsy, and/or HIM applications.

Job Summary:

This position is responsible for providing hardware and software technical support and creating solutions for a multi-system, multi-platform, networked clinical computing environment. May also be responsible for formulating and designing specifications for intermediate to highly complex software and programming applications, or modifies/maintains existing applications. Investigates, identifies, and implements appropriate solutions for clinical information systems to support new and existing initiatives to enhance patient care, increase operational efficiency, and ensure regulatory compliance. Responsible for acquiring an understanding of the assigned system applications, functions, and features that end-users would experience. Participates in and leads workforce groups to identify and employ technical and application initiatives for best practice and enhanced healthcare operations in alignment with UTMB’s mission. Has full technical knowledge of all phases of clinical applications programming.

Job Duties:

This employee will be an analyst on the Epic Inpatient team supporting Clin Doc, Procedures, Stork, ASAP, HOD, Bugsy, and HIM applications. While this position is a remote position, analysts may be required to travel to be on-site to support implementations, meet with customers, and test new functionality.

It’s important to understand the job titles in this career family. They are listed in order from least experienced to most experienced:

1.         EHR Clinical Application Analyst

2.         EHR Clinical Application Analyst, Senior

3.         EHR Clinical Application Analyst, Lead

4.         EHR Solution Analyst

5.         EHR Solution Specialist ß This position

• Independently solves highly complex technical issues, while also documenting solutions and mentoring other technical staff on how to resolve similar issues.

• Provides software and hardware requirements in conjunction with other clinical information systems and operating software programming applications.

• Provides advanced support for the resolution of complex or escalated issues.

• Provides input to policy-level direction regarding technology standards, solutions, and budget constraints.

• Demonstrates highly technical and specialized clinical systems knowledge to include designing, programming, analyzing, testing, debugging, and understanding of highly complex clinical systems to enhance systems and implement appropriate solutions.

• Understands and has experience with complete system life cycles from the initial planning through the final go-live stage, including the later stages of enhancements and additions.

• Creates and/or maintains all clinical systems documentation, to include solutions as appropriate, to enable ongoin