TikTok Shop - Senior Operation Manager - Merchandising Strategy

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated. TikTok Commerce re-imagines global commerce with rich content and endless joy.

We are looking for energetic operations managers to join our TikTok Merchandise Shopping team. This team is responsible for creating the strategy, roadmap, and products for all of our merchandising needs on TikTok Shop. As an operations manager for this team, you are responsible for developing pricing and go-to-market strategies based on platform product capabilities and business requirements.

Key responsibilities:

- Develop effective pricing and Go-To-Market (GTM) strategies based on platform product capabilities and business requirements.
- Collaborate with product and traffic teams to enhance merchant awareness and approaches to pricing operations, leveraging insights for consumer understanding.
- Utilize tools for product and market insights to establish growth and recruitment targets, devising operational strategies to attract merchant engagement and enrich the variety of products on the marketplace.
- Possess a deep understanding of search and recommendation mechanisms, partnering with product and traffic teams to establish a merchandise incubation mechanism, thereby boosting the turnover of merchant-side products.
- Strong logical thinking and strategic analytical abilities. You should be adept at utilizing data for decision-making, capable of sourcing data independently or in collaboration with others.

Qualifications

- More than 5 years of experience in eCommerce Ops management, seller products or merchandise operations or strategic consulting preferred, MBA is a plus.
- Agility and flexibility, along with strong project management skills. Demonstrated experience in planning, executing, and delivering results in an agile environment.
- Profound user understanding, excellent communication skills, and the ability to collaborate across teams to navigate complex work environments and tasks.
- Possess an owner's mindset and a results-oriented approach. You should be able to delve into core issues, set deadlines, collaborate with teams, and deliver solutions.
- Curiosity-driven, enjoy thinking and learning, adept at motivating others, and possess a self-driven attitude.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $121600 - $232644 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and li