Cloud Systems Engineer

You’re more valuable than ever – And that’s just how we’ll make you feel.

JOB SUMMARY

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. As a Cloud Systems Engineer, you will be responsible for the design, build, managing, and documentation of GoHealth systems and services.

The Cloud Systems Engineer will serve as a subject matter expert in Azure Cloud Compute services, including virtual machines, networking, availability sets, scale sets, and related infrastructure components. Additionally, this role is a key contributor in modernizing infrastructure, streamlining endpoint management, and automating operations for resource lifecycle.

Working closely with internal teams, business stakeholders, and vendors, the Cloud Systems Engineer will manage critical systems and services across Azure Cloud, Active Directory, and Microsoft 365. In addition to supporting daily operations, this position will lead efforts in automation, governance, and cost optimization while ensuring security and compliance standards are met.

This position demands a proactive engineer who thrives in a fast-paced, agile environment and can contribute to long-term strategic goals including digital transformation, automation, and enhanced user experience. The ideal candidate will have deep experience with cloud-first and hybrid environments, demonstrating hands-on expertise in Azure IaaS, Active Directory Domain Services, and Microsoft 365.

JOB REQUIREMENTS

Education

• Associate’s degree or equivalent required.
• Bachelor’s degree preferred.

Work Experience

• 5 years required.
• 7 years preferred.

Required Licenses/Certifications

• Microsoft Certified: Azure Fundamentals (AZ-900) Required
• Microsoft Certified: Azure Administrator Associate (AZ-104) – preferred
• Microsoft Certified: Azure Network Engineer Associate (AZ-700) – preferred.

Additional Knowledge, Skills and Abilities Required

• Proven experience designing, deploying, documenting, and maintaining cloud-native and hybrid systems and applications.
• Hands-on expertise managing complex projects, delivering high-impact solutions on time and within budget.
• In-depth knowledge of Microsoft Azure, including management of compute workloads, hybrid server environments, and automation using PowerShell.
• Experience securing Azure Cloud, Active Directory Domain Services, Active Directory Certificate Authority, and other on-premises infrastructure.  
• Experience securing Azure and Microsoft 365 tenants using Conditional Access, Privileged Identity Management, Purview, and Defender for Cloud policies.
• Experience implementing virtual desktop technologies, preferably Azure Virtual Desktop and Windows 365 Cloud PC.
• Experience collaborating with cross-functional teams, project managers, and stakeholders to deliver scalable and secure technical solutions.
• Solid networking knowledge including switching, firewalls, network security groups, VPN connectivity.
• Proficient in developing and maintaining Infrastructure as Code using Terraform, Bicep, or ARM templates.
• Advanced analytical and problem-solving abilities.
• Excellent organizational and time-management skills.
• Superb collaboration, interpersonal, and verbal/written communications skills.
• Creating SOP and documentation of processes for continuity and support.
• Knowledge and support experience with Windows Server 2016 and later.
• Knowledge and support experience with Windows 10 and later.
• Knowledge and support experience with Apple macOS and iOS.
• Knowledge of Secure FTP protocols and architecture.

Additional Knowledge, Skills, and Abilities Preferred

• Experience with Microsoft Graph API and Azure Automation.
• Develop scripts using PowerShell, Python, or other modern scripting languages.
• Experience with Microsoft Certificate Authorities and PKI.
• Experience with Active Directory Domain Trust.
• Familiarity and experience with healthcare regulatory compliance and reporting bodies (HIPAA, JACHO, etc.) 
• IT Security and vulnerability remediation, penetration testing and systems hardening.
• Thorough knowledge of network, host, and application technologies, particularly in a healthcare environment. 
• Knowledge of Identity Management Systems (Okta, PingFederate, OneLogin)
• Knowledge of Badge logon solutions (Imprivata, etc.)
• Knowledge of Cloud Printing solutions (Papercut, Printix, Print