Operations & Patient Care Executive

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Job Summary:

Provides leadership, strategic direction and administration of day-to-day activities associated with direct patient care and provides market level leadership responsible for hospital operations. Leads, supports and models a mission and service-oriented culture focused on patient safety, quality, patient experience and employee engagement 24 hours a day, 7 days a week.

Job Requirements:

Education and Work Experience:

• Bachelor's Degree in Nursing (BSN), or related field: Required
• Master's Degree in nursing or related field, or the knowledge and skills associated with an advanced degree or written plan to obtain these qualifications: Required
• DNP Degree in Nursing Executive Leadership: Preferred
• Fifteen years' related operations and/or nursing experience: Preferred
• Ten years’ management experience demonstrating leadership development and competency. Five years’ nursing leadership experience.: Preferred

Licenses/Certifications:

• Registered Nurse (RN) licensure in the state of practice: Required
• Certification in Executive Nursing Practice Exam (CENP) or Nurse Executive Advanced (NEA) Certification: Preferred

Essential Functions:

• Oversees operations for single market or facility. Manages, directs, and leads market level leadership to ensure maximum productivity and efficiency. Develops, directs and implements plans to ensure business objectives are achieved. Develops and implements operations plans and objectives, coordinates care, services, and programming to achieve objectives. Ensures compliance with local, state, and federal regulations. Develops/monitors/maintains FTE, capital, and operational budgets. Reviews department systems, concerns, budgets, and goals with physicians, including cost reduction and revenue enhancement. Provides effective leadership and coordinates clinical leaders to deliver nursing care, treatment, and services. Assumes an active leadership role and represents nursing with the organization’s governing body, medical staff and other clinical leaders in the organization’s decision-making structure and process. Leads and provides oversight of the strategic development, implementation, and maintenance of strong, comprehensive clinical and/or operational services and programs that meet the needs of populations in the community and aligned system initiatives. Establishes a framework for patient care management within the facility, taking into account patient mix, community needs, staff skills and knowledge, available personnel, material resources, regulatory requirements and healthcare expectations. Strategizes and leads process improvement focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput, and patient safety in all care settings. Provides leadership to clinical teams to deliver nursing care, treatment, and services. Creates a vision for patient experience; evaluates and acts on feedback from the voice of the patient and family. Champions, models, and promotes service excellence philosophies and behaviors within the organization. Promotes a patient centered, healing environment and fosters an environment for superior service and care delivery.
• Works in collaboration with the CMO and establishes positive collaborative working relationships with physicians and other colleagues and departmental leaders to foster the organizations philosophy and goals and helps to achieve the organizational goals. Builds and supports effective collegial relationships with applicable internal and external constituents and stakeholders to ensure optimal operating effectiveness and strategic positioning. Represents the organization in community meetings and activities. Acts as a liaison and collaborates with nursing educators and appropriate nursing leaders to influence nursing education curricula (as available). Promotes the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes. Ensures and fosters a high level of collaboration within a highly matrixed team environment in order to coordinate activities, review work, e