[School Year 2026-2027] Operations Manager

Reporting to the Director of Operations, the Operations Manager will be responsible for supporting school-based staff with operational information systems, maintaining and analyzing operational data, supporting student recruitment and enrollment, supporting and managing special projects, and coordinating any network-wide academic or operational purchasing. This is an exciting opportunity for a dynamic and driven individual to develop a range of operations skills in a growing, fast-paced environment.

Responsibilities

• Office Management

• Serve as a point of contact for the school, including managing the office, greeting families and other visitors, and answering phone calls and emails;

• Provide comprehensive support to overall school operations and cultural practices;

• Manage the cleanliness and organization of the operations office;

• Ensure that there is a welcoming and customer service environment.

 

• Inventory Management

• Create and manage inventory systems that ensures school purchases and stocks required curricular materials (e.g., textbooks, science kits, etc.) and other operational school-wide purchases; 

• Responsible for training staff on the ordering system;

• Manage inventory to ensure that supplies at the schools are inventoried on a regular basis.

• Facilities Management

• Support with ensuring facilities issues are raised and addressed in a timely fashion;

• Participates in regularly scheduled walkthroughs with the Director of Operations to ensure facilities and operational systems are in good working order;

• Develop and manage systems to uphold aesthetics standards with staff.

 

• Systems & Processes

• Support the development and implementation of school-wide systems and procedures that ensure operational excellence within the school. Systems include but are not limited to Transportation, Safety, School Lunch Program, procurement, and compliance tracking; 

• Manages school-wide systems to ensure successful execution:

• Arrival

• Dismissal

• Attendance

• Supports the Director of Operations in identifying areas for improvement and helps to continually improve school operations systems and procedures and lead or support with special projects in this area.

 

• Student Recruitment

• Manage student recruitment, enrollment and re-enrollment process under the guidance of the Director of Operations;

• Manage the outreach and communication to prospective and accepted families;

• Manage the outreach and communication to current DREAM families to support with re-enrollment process; 

• Create and manage the Family Referral Process, including current family outreach regarding referral process, referral data collection, and outreach to submitted;

• Plan and execute family engagement events under the guidance of the Director of Operations; 

• Manage enrollment and re-enrollment data, including wait list management and student discharges, to ensure campus meets and maintains grade level enrollment targets;

• Plan and execute logistics for student recruitment events including but not limited weekend and after-hours events.

• Administration

• Manage scholar information data systems and ensures all platforms are up-to-date a