Learning Manager, US Neuroscience Commercialization Learning

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Position Summary:

The US Commercialization Learning team is currently seeking a talented training professional who possesses the skills needed to ensure both the immediate and long-term success of our training organization.  The selected candidate will be accountable for product and disease training for the US Neuroscience Business Unit, with primary responsibility for the Neuropsychiatry field teams. These activities include the design, development and execution of training assets for new hire training, brand updates, selling skills, new product launches, competitive product launches, POA meetings and Field Readiness Meetings.

This Learning Manager position is a headquarters-based position and reports to the Director, US Neuroscience Commercialization Learning.  In this role, the Learning Manager will work collaboratively across a fast-paced and complex matrix organization, which includes the Neuroscience Commercialization Teams, the US Field Enablement Team, WW Centre of Excellence, and Enterprise Learning Services.  Specifically, the Learning Manager will work in close partnership with colleagues from several functions (e.g. Sales, Marketing, Sales Operations, Medical, Legal, Compliance, etc.) to strategically address business needs and ensure that we deliver on our objective of demonstrating value to both customers and patients. 

In addition to the above-mentioned initiatives the role will be responsible for evaluating ongoing Commercialization Learning needs and recommend appropriate strategies, tactics and budget planning process for assigned products.
 

Key Responsibilities:

• Collaborate with training colleagues, Sales, Operations, Marketing leadership, and preceptors consistently implementing results-focused, performance-based, standardized training and development processes.

• Strategic planning and development of a comprehensive sales training curriculum for use during training classes, POAs and other national/regional/district meetings.

• Coordination and alignment across the matrix and cross-functional team to ensure all training materials meet the goals and objectives of both Sales and Marketing.

• Ensure training resources (e.g. materials, workshops, infographics/job aids, etc.) meet all regulatory, legal and compliance requirements for assigned individual projects and initiatives.

• Deployment and delivery of a curriculum inclusive of key competencies - Selling Skills, Scientific Agility (clinical disease state knowledge, competitor and market landscapes), and Business Analytics.

• Work with and/or manage external vendors and internal personnel to ensure the successful design and execution of assigned training programs and projects.

• Assess and analyze the effectiveness of assigned training programs and initiatives utilizing Kirkpatrick Model

• Identify and utilize innovative technologies to facilitate adult learning and pull-through of both live and virtual training capabilities

• Engage the WW Centre of Excellence to share/leverage assets

Key qualifications and Experience:

• Bachelor’s degree; Master’s or Doctorate degree preferred

• Minimum of 2 years of Pharmaceutical Sales Representative experience required

• (Therapeutic area) sales or sales training experience is highly preferred

• Demonstrated ability to work effectively in matrix teams

• Demonstrated track record of developing self & others to drive and enhance performance

• Demonstrated presentation and facilitation skills, potentially including previous experience leading workshops at sales meetings or new