Sr. Deltek Costpoint Analyst

About This Role

Who We Are:

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.
• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.
• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.

What We Have to Offer:

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance
• A work environment where all employees are valued, respected and safe
• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions
• Recognition, professional development, advancement and having fun!

Summary 

The systems analyst is proficient in analysis, implementation, and support of business application systems including: Deltek Costpoint, Time & Expense, Microsoft SQL along with other business solutions for Information Technology

Essential Duties and Responsibilities 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Demonstrate sound judgement and experience with a variety of implementation concepts, practices, and techniques for supporting a wide array of complex enterprise business systems.
• Resolves issues and makes recommendations requiring judgment and initiative.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Performs QA reviews of configurations for implementations or changes.
• Manage the maintenance, patches, upgrades, and overall health of business applications.
• Experience in design and support of data management and analytics platforms such as Data Lake, Data Mart, Power BI, IBM Cognos and other similar platforms.
• Maintains a central source of information such as a knowledge base enabling support staff to recover from outages with minimal disruption to expected service levels.
• Assist with ERP/Business Analytics guidelines, policies, configuration standards, disaster recovery and best practices. 
• Provide orientation, mentoring and training for applications, changes and/or enhancements.
• Ensure compliance with company’s Information Technology Application Systems regarding security policies and procedures.
• Undertakes independent studies, analysis, interpretations and proposes solutions.
• Able to identify key business requirements with minimal information by quickly identifying key players and asking the right questions.
• Establishes and facilitates communication with other teams to manage inter-dependencies or requirements.
• Monitor ticket queue and support Deltek product related issues, requests, and changes.
• Perform other duties as assigned.

Qualifications and Education Requirements 

• B.A. / B.S degree and 5 years of related experience in supporting business applications.
• 3+ years of recent experience with Deltek Costpoint, Materials Management, MRP, Time & Expense, and Cobra.
• 1+ years’ experience in Microsoft SQL Server
• Self-motivated and able to build relationships with customers and IT professionals from other teams / functions.
• Excellent knowledge of industry standards and trends, with a strong understanding of CAE's use of such practices and the main reasons for key particularities.
• Excellent knowledge of IT business processes and ability to act as a driver of improvements with a demonstrated ability to initiate and follow through on process improvements.
• Able to handle multiple tasks, prioritize, and meet deadlines with minimal supervision.
• Proven track record in problem solving, identifying, and confronting problems (even when the problem occurs outside own domain), proposing the best technical and cost-effective solutions.