Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary 

The Senior Communication Specialist works closely with senior leaders and the Communications and Marketing teams to develop and implement strategic communications plans to support the company’s business objectives and engage team members. This role manages the strategy and execution of communications initiatives for team members and will serve as the communications subject matter expert with departmental leadership (equal parts strategist and doer). Work with other team members on internal communications activities providing writing and content development support for internal communications, employee engagement and development programs for team members, as well as the Marketing team to bring cohesive messaging to both internal and external audiences. 

Job Responsibilities 

• Develop and manage company and department-specific internal and external communications plans while working directly with other team members to identify features from around the airline that support the company’s vision, culture, and community involvement.
• Stay abreast of communications- and marketing-industry trends (and, ideally, out in front of them) to drive innovation in how PSA communicates and engages with target audiences.
• Support management, content development and publication of newsletters and postings to employee intranet site.
• Identifies compelling internal and external story angles and successfully pitches media (local, trade and top-tier) to earn coverage that favorably positions PSA.
• Develop clear and engaging ways to communicate with and educate PSA team members, with emphasis on storytelling.
• Draft letters, presentations and talking points for leaders as needed, adapting tone easily.
• Establish strong relationships with department leadership, internal customers, cross-network partners, and executives to proactively build and deliver strategic communications plans (internal and external) that yield desired business results.
• Work alongside the Director and Manager of Communications to support the executive team’s communication strategy.
• Manage the Communications content calendar.
• Use data and analytics on internal and external messaging consumption and make recommendations and decisions regarding communications strategies and plans.
• Support the d