Salesforce Business Analyst - Bala Cynwyd, PA

Req ID: 317338 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Business Analyst - Bala Cynwyd, PA to join our team in Bala Cynwyd, Pennsylvania (US-PA), United States (US).

 

 

NTT Data Americas is Hiring!

 

This is a permanent, fulltime, salaried position with benefits.  Not open to C2C or C2H.

 

Job Duties and Responsibilities Include:

• Business requirements gathering and documentation for projects and enhancements
• Manage and facilitate communications between IT teams, business, and vendors
• Assist in formulating and designing system scope and objectives based on user needs and thorough understanding of business processes
• Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through to production deployment
• Provide subject matter expertise and guidance to project team members concerning Salesforce
• Participate in the full software development life cycle (SDLC)
• Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, and other job aids as applicable
• Perform special duties and other projects as assigned
• Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the company
• Establish and build strong working relations and partnerships with various levels of IT team members, stakeholders, Business Units and Senior Management

 

Basic, Required Qualifications:

• A minimum of five years of experience as a Salesforce Business Analyst is required, including experience in gathering requirements for at least one complete Salesforce project that involved integrations.

 

Other Desired Qualifications:

• Experience writing business requirements and functional specs. Ability to decompose complex business and data requirements into specifications for developers and other stakeholders.
• Excellent written and oral communication skills
• Self-starter with proven ability to take the initiative to accomplish goals, with minimal oversight and direction.
• Knowledge of SDLC for both waterfall and agile methodologies.
• Experience working in the insurance industry P&C sector or Insurtech.

 

Degree / Licenses and Professional Certification