Alternative Investments Business Acceleration Team, Sr. Platform Consultant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

The Senior Platform Manager on the Alternative Investments Business Acceleration Team is responsible for supporting business development, chief operating office, content, communications, experience and product pipeline activities within the Alternative investments (“Alts”) line of business in wealth management at Bank of America. The Platform Consultant will collaborate with partners, including sales, service, origination, platform, marketing, finance, legal, risk, compliance, and FinTechs, to support strategic initiatives.

This person will assist with maintaining and monitoring performance measures and metrics to ensure execution of business plan and drive innovation. Additionally, this person is expected to assist with ensuring that business operations are consistent in supporting the client strategy and the broader business strategy. Lastly, this person will be critical in supporting an optimal client and advisor experience with Alts including maintenance and oversight of all Alts content and communications.

The broader Alts team is responsible for sourcing and managing product selection and investment experience across alternative investments such as hedge funds, managed futures funds, private equity funds, and non-traded real estate investment trusts (REITs). The products supported by the team are offered to suitable private clients across both the Merrill and BofA Private Bank distribution channels through both Financial Advisors (FAs) and Portfolio Managers (PMs).

Responsibilities:

Business Development

- Works with the Alts leadership team to continuously evaluate and refine strategy and priorities

- Set the Alts business plan and roadmap; define adoption goals and measurement; drive market/competitive intelligence and fintech partnership strategy; steward quarterly business reviews and annual business plan.

- Develops robust senior executive ready communications and presentations that clearly outline and track strategic priorities

- Build and refine executive ready decks (invitationals, offsites, leadership forums); coordinate seminars/events and leverage third party educational content; engage with industry/FinTech partners

- Collaborate with Marketing, Finance, Specialists, and Relationship Management teams to translate insights into adoption plays and measurable results

- Act as Alts point-of-contact for advisor committee strategy/presentations; present at high impact events (invitationals/offsites), third party education programs, and executive materials; manage key FinTech partner relationships

- Partner with Marketing, Finance, Specialists, and RM leadership to operationalize campaigns that convert advisor interest into client investment; report outcomes

Chief Operating Office

- Leads short- and long-term projects from framing strategic problems to executing analysis, driving insights, developing recommendations and implementation

- Chair Alts leadership forums and operating reviews; govern portfolio of projects; SPI/process mapping; ensure policy/procedures remain audit ready; oversee EIT/QA testing and remediation.

- Manage vendors to deliver on enterprise standards; govern provisioning and access to resources

- Sponsor Client Journey, Operational Excellence and Ops Resiliency programs and initiatives

Experience, Content & Communications

- Works across Alts team and partners to develop deliberate and consistent communication, branding and education strategy

- Own the communications strategy for enhancements, education, and technology forums; run stakeholder collaboration cadences

- Govern knowledge assets: website, centralize resources, advisor guides; ensure content quality, version control, and maintenance

- Direct content management,