Insurance Accounting Specialist

Conducts thorough review of patients' accounts with credit balances.  Process credit balances for insurance or self-pay refunds per Business Office policy and guidelines.  Apply self-pay credit balances to other open guarantor accounts as needed.  Responsible for transferring of incorrectly posted payments, to appropriate accounts.  Submits requests to insurances to reprocess late charge credit claims as necessary. Reviews and processes requests received from payers and patients for refunds and/or overpayments.  Refers accounts with a credit balance due to regulatory payer to the appropriate WQ for regulatory specialist to review.  Remains up-to-date on payer and billing contracts, including Medicare, Medicaid, L&I and HMO/PPO.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Accounting training in an accredited school or equivalent on-the-job training in an accounting or cash applications role.
• 1 year experience in hospital insurance billing office, accounting, accounts receivable or bookkeeping.

Preferred Qualifications:

• Finance, Business Management or Accounting.
• A strong technical background including experience with automated clinical information systems preferred; proficient in working with Epic.

Why Join Providence Swedish? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.