Patient Service Representative, Primary Care & Specialty Care (Marina Del Rey)

General Information

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Work Location: Marina del Rey, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:30am - 5:30pm Posted Date 11/04/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27426

Primary Duties and Responsibilities

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As a Patient Services Representative, you will report directly to the clinic Manager, providing direct support to the physicians and patients for assigned primary and/ or specialty care physicians. Major duties include but are not limited to:

• Acting as a liaison for the patients and physicians in the practice
  
• Assisting patients in accessing service within the health system
  
• Facilitating communication with referring physicians referring patients to appropriate resources
  
• Providing follow-up through telephone and EPIC/CareConnect.

Salary Range: $30.36-$43.49

Job Qualifications

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Required:

·         Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

·         Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.

·         Ability to creatively integrate competing demands into a productive working environment.

·         Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

·         Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

·         Knowledge of specific specialty practice and workflows

·         Familiarity and knowledge of authorization process & managed care programs

·         Ability to provide coverage for Community clinics as assigned.