Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

9am-5pm (Variable)

Shift:

1 - Day Shift, 7.5 Hours (United States of America)

Hours:

37.5

Cost Center:

71000 - 0758 Together for Kids

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The TFK Case Manager (CM) position supports families that have received early childhood behavioral health consultation. The CM works in partnership with the Early Childhood Clinician to support the implementation of the service delivery plan. The primary responsibility of the CM is to help the family identify and access community supports (e.g., mental health treatment, public school referrals, after-school programs, summer camps, etc.) that will support the family at home and/or help the child access needed services.  Upon conclusion of the consultation, the CM will assist the Early Childhood Clinician in obtaining outcome measures and surveys.
 

Responsibilities:

• Works to build strong, functional working relationships with the families who have received early childhood consultation.

• Works closely with the Early Childhood Clinician and the family to implement, monitor, and modify the service delivery plan as needed.

• Assists in the creation and maintenance of a positive and collaborative team environment where all Early Childhood Clinicians, families and childcare providers feel welcome, supported, and comfortable.

• Maintains ongoing list of community-based supports that provide services for young children and their families.

• Assists the Early Childhood Clinician with the distribution and collection of outcome measures.

• Activities described here will be delivered at the child outpatient clinics, childcare programs and remotely.

• Complete qualifying activities, progress notes, service delivery plans, communication, and referrals in the required program timeframes.

• Participates in all meetings, training, evaluations, supervision, quality management, and related activities as may be directed by the Clinical Manager/Director. 

• Work collaboratively with Clinical Manager/Director to set up working schedule that meets the needs of the clients and childcare programs.

• Performs other related duties as assigned.

• Complies with established division and program policies, procedures and objectives.

• Attends a variety of meetings, conferences, and trainings as required or directed.

• Demonstrates use of quality improvement in daily operations.

• Complies with all health and safety regulations and requirements.

• Respects diverse views and approaches and contributes to maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

• Maintains regular, reliable and predictable attendance.

• Maintains confidentiality and complies with all Federal, State and local laws and regulations.

Qualifications:

• Grade C02: Case Manager I: Requires a high school diploma plus at least 3-5 years working with young children and families

• Grade C04: Case Manager II: Requires a bachelor’s degree; preferably in the field of psychology, social work, early childhood education or related field plus at least 1 year working with young children and families

• Must have a current, valid, US-issued driver’s license and a registered, inspected and insured automobile for work related purposes

• Must be a