Senior Associate, CDFI Program

NYC 299 Park Avenue (22957), United States of America, New York, New York

Senior Associate, CDFI Program

External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives.  Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

We focus on innovation and opportunity -- on long term well being for our associates, customers, and communities.  We dream in disruption -- at scale -- especially for those who have been underserved. This is the language of changing things for the better, of the future, and…of Capital One.

Community Finance’s commitment to impact is clear. In 2022, the company provided more than $7.19 billion in community development loans, and we have been an industry leader in community development lending for many years. Our Community Finance team is one of the top providers of affordable housing opportunities in banking.

Community Finance is on a multi-stage journey to reimagine the way it operates through a more strategic approach to its core work and advocacy efforts, next-generation analytical and reporting capabilities, and innovation that leverages Capital One’s scale and influence. This combination of being a well-managed, data-driven organization with core strengths in financing affordable housing is what will help distinguish Community Finance from its peers and deepen our impact.

The Community Development Financial Institution team within Community Finance partners primarily with the Small Business Bank team to manage CDFI relationships, originate capital, service and monitor the portfolio. As part of the CDFI Team, you will manage relationships, originate new money loans and renewals, have the opportunity to partner with other team members and program stakeholders on driving strategic business direction that leads to well-managed and sustainable performance. You will be asked to challenge our current well-managed processes to ensure they are scalable and effective. 

In this role you will be working on a team that is truly changing banking for good, driving operational excellence for Capital One’s CDFI program. You will have the opportunity to help guide the Community Finance team toward its vision of “Building inclusive, thriving, resident-centered communities that catalyze opportunity and promote well-being.” 

In this role, you’ll be expected to demonstrate proficiency in:

• Partnership: You are wired for collaboration and connection. You thrive in a matrix organization because you know that together we are better. You will work closely with colleagues across External Affairs, CF, SBB, and Capital One, and with external partners to cultivate and maintain relationships, as well as to drive partner understanding of and alignment with programming goals, and ensure faithful execution. 

• Strong judgment: You’ll develop a deep end-to-end understanding of products and offerings, and how they fit into the larger ecosystem. You will exercise judgment and critical thinking to problem-solve challenges, and identify opportunities to improve program execution or our programmatic approach.

 

• Executive communication skills: You will leverage strong written and oral communication skills to provide transparency to stakeholders on progress, outcomes, and any improvement opportunities surfaced.

• Clear results orientation: You will display an intense focus on achieving both short and long term goals. You should be able to execute an agenda in an uncertain and fluid environment.

 

We want you if you are: 

• Impact-driven. You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals.

• Intellectually Curious and a Learner. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow a lead for weeks to find someone with an answer. You are comfortable with ambiguity, and a seeker of new challenges. You have a hunger to learn new things, all while exhibiting humility when the time comes to ask for help.

• A Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on Enterprise goals. You’re well o