Physician Office Lead - Radiology Imaging Women's Center Lewisburg - Days

Schedule

Monday - Friday 8:00 - 4:30pm 

No weekends/holidays

General Summary

Leads the work of front office personnel by training, allocating and monitoring of work. Provides oversight to front office staff and serves as content expert. Provides support to staff in various front office activities.

Duties and Responsibilities

Essential Functions:

• Disseminates work to staff, establishes priorities, and resolves problems related to day to day operations.
• Assists the management team in identifying Areas of Improvement (AOI). Engages staff to use recommended improvement tools to improve all aspects of operations.
• Provides guidance to staff in the release of medical information policies and procedures.
• Serves as resource and superuser for computer applications. May create and manage master schedules.
• May submit payroll information in the manager’s absence or as assigned.
• Promotes safety, reporting and assists staff in reporting events that impact patient safety.
• Is responsible for any of the duties and responsibilities of the Physician Office Assistant.
• May be responsible maintaining adequate inventory and ordering supplies.

Common Expectations:

• Assists in selecting staff, trains/orients personnel, monitors performance, may prepare work schedules, and provides feedback for areas of opportunity with employee performance.
• Assists in implementing goals, objectives, policies and procedures for department operations which guide and support the successful provision of service.
• Maintains professional growth and development.
• Serves as a positive role model.
• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Assists in leading on site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site.
• Assists in maintaining proper functioning of equipment
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation

 

Qualifications

Minimum Education:

• High School Diploma or GED Required
• Certificate Program Post secondary training (e.g., Medical Secretarial/Assisting) Preferred or
• Associates Degree Preferred

Work Experience:

• 2 years Previous physician office experience. Required

Courses and Training:

• Medical terminology course. Upon Hire Required
• Computerized billing/scheduling system. Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Excellent interpersonal /communication skills.
• Knowledge of medical office operations to include reception, billing, scheduling, insurance and general office skills.
• Self motivated.
• Models team work.
• Able to work independently.

Benefits Offered:

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy