Executive Director, Sales - Mental Well-being

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health’s unrivaled presence in local communities and their pharmacy benefits management capabilities, we’re joining members on their path to better health and transforming the health care landscape in new and exciting ways every day.

Aetna is recruiting for an Executive Director of Sales who will develop and manage a team that carries out processes for sales, account management, and business retention.  This leader will establish relationships with Aetna sales teams, brokers and consultants supporting the Resource For Living and Behavioral Health businesses.

You'll make an impact by:

• Developing strategies for sales objectives, sales approaches and structure, cross selling strategies and supporting of retention strategies.

• Supporting Behavioral Health sales with Aetna sales teams.

• Creating policies and programs in sales, account management, and business retention for products and services in support of profitable growth and organizational objectives.

• Directing processes for account management functions.

• Building relationships with consultants and brokers.

• Delivering designs for monthly and quarterly sales volumes for each sales representative and identifies where improvements can be made.

• Developing a sales pipeline, generating repeat business from successful leadership of projects, and delivering an assigned annual sales target.

• Defining programs that monitor market and competitor activity and working with marketing and product management teams to communicate customer needs.

• Advising on organization standards for consultative one-on-one and small group onsite meetings to educate prospective members on services and products.

• Communicating and working collaboratively with Marketing and Inside sales teams to ensure effective sales activity generation.

• Creating and enhancing important high-level corporate customer relationships and continuously identifies new opportunities for key partnerships.

• Implementing goals and objectives to motivate the team to achieve workplace goals and encourage high performance through performance management.

• Leading the department through business development strategies and prioritization exercises to develop skills of the team.

• Collaborating with enterprise partners to achieve sales, retention, and product pull-through objectives.

• Analyzing the competitive environment to support and improve pricing and product development strategies as well as service approach and sales efforts.

• Recruiting, attracting, and retaining a diverse workforce and engages and develops them through mentoring, coaching, and making available tools and resources.

• Partnering with cross-functional team and represents sales to ensure internal and external constituent needs are met.

• Removing organizational barriers that impact the cross-functional work required to achieve results.

• Leading the team in developing and executing strategies to achieve target client satisfaction results. Taking accountability for results including internal collaboration to drive change necessary to address client needs.

• Partnering with operational teams on execution expectations.

• Possessing the experience, credibility, and demeanor to interact with individuals at the highest levels of client organizations and internally.

• Supporting CVS Health in attracting, retaining, and engaging a diverse and inclusive consumer-centric workforce that delivers on our purpose and reflects the communities in which we work, live, and serve.

Required Qualifications

The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company’s business, as well as significant interaction with all the business leaders.