Benefits:

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Paid time off
• Training & development

General Manager – Huddle House of Greenbrier

Location: Greenbrier, Arkansas
Reports to: Franchise Owner / District Manager
Employment Type: Full Time

About Us

Huddle House of Greenbrier is more than just a restaurant. It is a gathering place for our town. Our dining room is uniquely decorated to celebrate Greenbrier and Panther pride, featuring original jerseys and cheerleader uniforms from the 1960's football team, authentic helmets, and shadow boxes honoring hometown heroes and local history.

Our restaurant reflects the spirit of Greenbrier itself. It is a place where families meet after games, friends catch up over meals, and the community comes together for fundraisers, school events, and special gatherings. On Friday nights, you will find us filled with players, parents, and fans celebrating another Panther game. During the week, we host church groups, student organizations, and community causes.

We take pride in being deeply connected to the Greenbrier community and creating an environment where guests feel at home, meals are made with care, and every visit strengthens our town’s sense of connection and tradition.

We are open 7 days a week 6am-10pm and are locally owned and here to support you!
Position Summary

The General Manager is responsible for the overall success of the restaurant. This includes managing daily operations, driving financial performance, developing and leading the team, and ensuring the highest standards of food quality, safety, service, and guest satisfaction. The General Manager sets the tone for a positive work environment and serves as a visible leader in both the restaurant and the community.
Key Responsibilities
Operations & Leadership

• Lead all aspects of restaurant operations to meet brand standards and business goals.
• Ensure team members provide outstanding service and hospitality.
• Maintain high standards of cleanliness, food safety, sanitation, and compliance.
• Serve as Manager on Duty when scheduled, including opening and closing shifts.
• Coach and develop Assistant Managers, Shift Leaders, and team members.
• Notify the business owner or District Manager of hurdles to success.

Team Development & HR

• Recruit, hire, train, and retain a strong team.
• Maintain proper staffing levels and develop future leaders.
• Develop staff member/s to assume all your duties when you are out.
• Ensure accurate completion of new hire paperwork, timekeeping, and performance documentation.
• Conduct regular team meetings and performance reviews.

Financial & Administrative

• Manage labor, food, and operational costs to meet profitability goals.
• Complete daily, weekly, and monthly reports including sales, labor, and inventory.
• Ensure hours are accurately reported to payroll provider.
• Order food and supplies to support operations and control waste.
• Analyze performance metrics and implement plans to improve results.

Guest Experience & Community Engagement

• Ensure every guest receives excellent service and a welcoming experience.
• Resolve guest concerns professionally and promptly.
• Represent Huddle House positively in the Greenbrier community.
• Support local fundraisers, school events, and community initiatives.

Minimum Qualifications

• High School diploma or GED required; college coursework preferred.
• Restaurant management experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Financial understanding of labor control, food cost, and basic P&L concepts.
• ServSafe certification or ability to obtain.
• Experience with POS systems and scheduling software preferred.
• Ability to cover morning or evening shifts during normal operations.

Physical Requirements

• Ability to stand for extended periods in a fast-paced environment.
• Ability to lift up to 50 pounds.
• Flexible schedule including nights, weekends, and holidays.

What We Offer

• Competitive salary with substantial quarterly performance-based bonus potential.
• Opportunity to lead a flagship community restaurant.
• Growth and development opportunities.
• Employee meal benefits.