SAP Technical Specialist/SAP Business Analyst III

Job Title

SAP Technical Specialist/SAP Business Analyst III

Job Category

Information Technology

Job Description

What starts with YOU, moves the world!  

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional talented “SAP Technical Specialist / SAP Business Analyst III - Hybrid.”

What you will do:

• Gather, validate, and document business requirements that will drive global solutions and common business processes.
• Serve as the liaison between the business and technical team with excellent verbal and written communication skills.
• Convert business requirements into solutions, follow project management and development procedures, and provide specialist application expertise to exceed customer expectations and promote IT excellence.
• Enhance, maintain, troubleshoot, and document existing systems.

Business Analysis

• Review and verify recommended global solutions.
• Conduct a detailed review of business needs.
• Explore all possible solutions.
• Solicit buy-in from stakeholders.

Project Management

• Manage requirements throughout the project lifecycle.
• Plan and execute project tasks.
• Establish global priorities and implementation schedules.
• Ensure timely delivery of project milestones.

Work Management

• Understand and adhere to HYMH & regulatory compliance requirements.
• Understand country-specific compliance applicable to specific systems.

Documentation and Communication

• Ensure clear documentation of business requirements, functional designs, and project plans.
• Facilitate effective communication between stakeholders, business units, and technical teams.

HYMH Strategic Goals

• Align business solutions with organizational strategic goals.

Who you are:

• A highly analytical and detail-oriented professional with strong business analysis skills.
• An effective communicator with the ability to bridge the gap between business and IT teams.
• A problem solver with the ability to explore multiple solutions and recommend the most effective approach.
• Experienced in project management methodologies and business process improvement.

What you will need:

• Bachelor’s degree preferred.
• BS Degree with 4 or more years of experience.
• 2-year degree with 7 or more years of experience.
• 10 or more years of experience in lieu of a degree.
• Understanding of SAP modules (e.g. MM, SD, PP, etc). 
• Proficiency in SAP transaction codes and system navigation. 
• Ability to troubleshoot and resolve SAP-related issues. 
• Experience with SAP configuration. 

Skills, Experience & Abilities:

• Experience with HYMH Project Management Method, including project control techniques (work plans, scope control, task dependencies, etc.).
• Knowledge of System Development Life Cycle (SDLC).
• Experience with business improvement processes.
• Proficiency in business analyst skills, including understanding business needs, eliciting and managing requirements, analyzing and documenting requirements, validating and verifying requirements, formulating solutions, and communicating effectively.
• Understanding of audit and compliance requirements.
• Excellent PC skills, including Windows-based applications.
• Gather sufficient information about business processes to develop detailed functional design documents for customer review and approval.
• Develop detailed test plans for user involvement and verification.
• Lead testing efforts.
• Assist in the development and enforcement of project schedules and deadlines.
• Communicate and apply IT standards.

Additional Required Skills:

• Excellent verbal and written communication skills to explain technical issues to users. 
• Ability to listen actively and understand user needs. 
• Strong problem-solving skills to identify root causes and provide effective solutions. 
• Ability to analyze data and identify patterns to diagnose SAP issues. 
• Ability to document SAP configurations, troubleshooting steps, and solutions. 
• Ability to collaborate with other team members to identify and resolve complex issues. 
• Able to work on own initiative.
• Familiarity with ServiceNow ticket system is desirable.

Who we are:  

Hyster-Yale Mater