Senior Library Assistant (Checkout)

Title: Senior Library Assistant (Checkout)

Division: Provost's Office

Department: David L. Rice Library

FLSA Status: Non-Exempt

Salary Range: Grade 5: $13.43/hour

EEO Job Group: 5 E6

 

Position Summary

The University of Southern Indiana is accepting applications for Senior Library Assistant (Checkout).

Assist in overseeing the checkout area and primarily attend to the Library Services counter providing excellent customer service to the library’s users and assist with enforcing policies and maintaining order in the library. The person in this position is expected to work weekend hours on a regular basis and provide flexible coverage three other days per week to total 37.5 hours.

Duties/Responsibilities 

• Opens the library on Saturday and Sundays.
  
  
• Supervises student staff during weekend shifts for all checkout activities. Trains students as needed for weekend work.
  
  
• Supports activities in the Rice Library Testing Center. Proctor tests and assist with required clerical support by following all authorized procedures and customer service functions required for successful test delivery and implementation.
  
  
• Assists patrons with loan and return of library materials; provides assistance to patrons using library resources such as printers, computers and media equipment.
  
  
• Assist patrons in basic navigation of library website and online resources such as room reservations, catalog, University’s information systems and basic reference inquiries.
  
  
• Answer library, campus and community questions via phone, chat or email; directs people to the correct individual, office or building.
  
  
• Oversee routine security checks on the floors. Respond to door alarms, restroom alarms and security system alarms.
  
  
• Assist in maintaining quiet and order in the library.
  
  
• Trained in emergency fire and weather procedures, and active shooter scenarios.
  
  
• Keep the Circulation Manager informed of any issues that arise. Oversee evacuation of the building or sheltering in place in emergency situations.
  
  
• Share in backup coverage for full-time staff and student worker staff when required.
  
  
• Assist as essential personnel when emergency situations arise and campus closure is ordered during evening, night or weekend business hours.
  
  
• Takes actions needed to advance special projects assigned to checkout staff; supports projects from other units as needed.
  
  
• Assist with stack maintenance by inspecting collections for areas needing attention. Assists in the maintenance of physical space including resetting furniture and placement of informational signage.
  
  
• Serves on library or University committees.
  
  
• Other duties as assigned.

Required Knowledge and Skills

• High school diploma or GED. 
• Skill in interpreting and generating written and oral instruction.
• Strong judgment and decision-making skills are required to prioritize tasks and judge when policies or procedures may be altered.
• Experience in effectively handling high pressure and emergency situations.
• Demonstrated adaptability and aptitude for coping with change.

Preferred Knowledge and Skills

• Bachelor’s Degree.
  
  
• Experience in receiving and giving instructions on a variety of details is highly desired.
  
  
• Experience in supervising people of differing abilities and experience in an academic setting highly desired.

Regular Work Hours/Travel Requirements

• 11:00 a.m. to 5:00 p.m. Sunday, 8:00 a.m. to 4:30 p.m. Monday - Thursday. Total work hours are 37.5 hours a week. Work hours will vary during summers and holidays as well as other high usage times.
• Occasional overtime and additional hours may be required.

 

About USI           

The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this position include:

• Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
• Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.
• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Accrue up to 10 paid vacation days per fiscal year – accru