Senior Technical Program Manager–Core Data Services, Live Nation

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE TEAM

The Core Data Services team is at the center of Data and Analytics initiatives leveraging data from all Live Nation Entertainment businesses. We are building a modern data platform to support enterprise data needs. Our mission, and yours too should you choose, is to empower and enable our data community of engineers, data scientists, analysts and decision makers to create value.

Our team consists of Product Management, Program Management, Platform Engineering, Data Engineering, Architecture, and Operations teams. We are building a highly functional, performant, modern Data Lake while supporting our current data platforms; the focus is on maximizing functionality, creating value and content/data assets, cost optimization and usability of the data delivery and services.

With stakeholders across Live Nation Entertainment’s business, and with such broad ownership of critical data assets and platforms, we need highly technical program managers–you!–who will own planning, unblocking, and accelerating our critical data deliveries.

WHAT SUCCESS LOOKS LIKE

Detail-oriented with a bias for action, especially when providing clarity from ambiguity. An excellent communicator for technical and non-technical stakeholders at all levels. A natural organizer who can help dissect and organize complicated and ambiguous problems into workable projects, using technical expertise to see around corners, and organizing engineering and cross-functional resources to deliver results. If this sounds like you, then we should talk!

WHAT THIS ROLE WILL DO

• Own end to end planning and execution ownership for specified team(s).  

• Drive architecture discussions and contribute to architecture and design for our data platform and associated tooling.

• Build prototypes and proofs of concept for data migration, transformation, and reporting.

• Define and execute programs, including writing key documentation such as project charters or program narratives to enable large, distributed, worldwide systems while meeting stringent privacy and compliance requirements.

• Partner with Product and Tech Leads to prioritize work, define scope and ensure alignment to our CDS missions.  

• Manage project intake, estimation, prioritization and capacity planning.

• Collaborate with Product to manage requirements, then organize technical efforts.

• Work with Data Architects and Engineering to develop accurate, realistic delivery timelines. 

• Align roadmaps, deliverables, and dependencies across interdependent teams to meet milestones and deliver holistic designs.

• Drive cross-functional programs to optimize performance, cost, and reliability of high performance data systems.

• Anticipate bottlenecks and use sound judgment to make smart trade-offs (e.g., time vs. effort vs. features); effectively negotiate while being willing to readjust priorities to ensure the right customer, technology, and engineering outcomes.

• Identify and communicate risks; collaborate with subject matter experts to develop and implement risk mitigation plans.  Help remove impediments and overcome challenges to ensure on time delivery.

• Identify and quickly resolve changes in scope, schedules and resource requirements.

• Break down large, complex projects