Director, Product Transformation

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. 

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

Job Description

The Global Product organization delivers the holistic product strategy for Visa and accelerates the seamless delivery of our products into markets. We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The Product Practices team is responsible for uplifting the product management discipline and enabling more effective product development across Visa. As our organization continues to grow and evolve, we are seeking a talented transformation leader to help drive organizational change across our product portfolios. As a product and agile transformation leader, you will help lead the organization towards a more customer-centric model for delivering products and focus on developing standards and processes to improve the company’s ability to operate. In this role, it will be essential to partner with stakeholders from across the company (e.g., product, technology, finance, sales, operations, etc.) to define transformation objectives, success metrics, and develop a strategy to achieve those goals. You will leverage your expertise in product management, agile ways of working, change management, strategy, and execution to facilitate hard conversations and lead your partners through change. These activities are aligned with the greater objective of becoming a more effective and higher performing product organization.

Essential Functions: 

• Establish relationships with key stakeholders across product, technology, and enterprise functions, and develop advocates across Visa to advance product transformation objectives

• Lead discussions in strategic planning, facilitate decision making, and help execute transformation plans

• Evangelize the vision, mission, and objectives and gain support for transformation objectives

• Conduct strategic organizational assessments and develop recommendations for improvement

• Deliver on those recommendations to implement winning solutions across business lines

• Consult on Product Management best practices and bring a point of view on “what does a good product organization look like”

• Partner with product operations teams to support specific transformation initiatives across the organization

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• Previous experience leading agile, product, digital, and/or business transformation
• Proven experience driving organizational change at a large company
• 5+ years of product management experience

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Previous experience in a management consulting role
• Must work well in highly collaborative, matrixed and team-oriented environment
• Excellent interpersonal skills, strong verbal and written communications skills - capable of developing well-structured communications and presentations
• Strategic and analytical ability to synthesize and organize data/information into actionable recommendations with clear customer and shareholder impact
• Natural intellectual curiosity, initiative, and love for learning new skills and capabilities
• Collaborative - You can drive decisions and build coalitions across different teams independently
   

Additional Info