Solution Engineer - US Open Banking-1

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Solution Engineer - US Open Banking-1

Solution Engineer, Open Banking – US

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential
.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
Mastercard is a leading provider of innovative API-based financial products, empowering businesses with seamless access to financial data and services. The Open Banking Solution Engineering team is seeking a dynamic and highly skilled Solution Engineer with a strong technical background to join our team. As a part of this team, you will play a critical role in pre-sales consultation and post-sales implementation of our API-based financial solutions.
Key Responsibilities:

1. Pre-sales Consultation:
• Collaborate with the sales team to understand customer requirements and propose appropriate technical solutions using our API-based financial products.
• Conduct product demonstrations and deliver presentations to prospective clients, showcasing the capabilities and benefits of our financial APIs.
2. Technical Solution Design:
• Analyze client needs and tailor our API solutions to meet their specific requirements, ensuring optimal integration and performance.
• Collaborate with cross-functional teams to design and architect effective technical solutions that align with the client's objectives and needs.
3. Post-sales Implementation:
• Lead the technical implementation process, ensuring smooth integration and deployment of our API-based financial products within the client's ecosystem.
• Provide technical guidance and support to clients during the implementation phase, addressing any integration challenges and ensuring successful project delivery.
4. Client Relationship Management:
• Establish strong relationships with clients, acting as a technical advisor and ensuring their ongoing satisfaction with our solutions.
• Gather feedback and insights from clients to continuously improve our products and services, communicating their needs to internal teams.
5. Technical Expertise and Support:
• Utilize in-depth knowledge of REST APIs and SQL querying to provide technical expertise and support to both internal teams and integrating clients.
• Troubleshoot and resolve technical issues, collaborating with the development and support teams to deliver effective solutions.

All About You

Skills and Qualifications:
• Previous experience in a pre-sales or solution engineering role.
• Strong knowledge of REST APIs and experience in integrating them into various applications/ API-based solutions.
• Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
• Problem-solving mindset and ability to work independently and within a team.
• Familiarity with the following tools: Postman, Webhook.site, RedHat 3Scale, Plantext,
• Familiarity with financial industry standards and protocols (e.g., OAuth, FDX, OpenID Connect, PCI-DSS).
• Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Proven ability to work effectively in a collaborative, team-oriented environment.
• Adaptability and willingness to learn new technologies and stay updated on industry trends.
• Proficiency in SQL querying and database management.
• Understanding of software development lif