F&B Director

Overview

WHO WE ARE

 

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests.

 

WHAT WE LOOK FOR

 

Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you?

 

WHAT TO EXPECT

 

We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. 

 

Check Us Out!

 

SUMMARY

The Food & Beverage (F&B) Director is responsible for the financial results in all food and beverage operations at the park, including quick-service outlets, restaurants, bars, and catering venues. This role ensures the delivery of exceptional food quality, beverage service, and guest satisfaction. The F&B Director provides strategic and hands-on leadership to drive revenue, develop staff, drive operational excellence, and maintain compliance with health and safety standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide leadership and direction for F&B management and staff within the park, ensuring consistent execution of quality, service, and safety standards.
• Establish and maintain revenue targets and P&L goals for individual outlets and overall F&B operations.
• Collaborate with the General Manager and corporate F&B Director to meet and sustain financial goals while contributing to overall revenue strategy.
• Oversee bar and alcohol service programs, ensuring compliance with all TIPS, ServSafe, and state/local liquor regulations.
• Recruit, train, and lead a high-performing team of F&B managers, supervisors, and team members focused on guest service, efficiency, and consistency.
• Develop and manage annual operating budgets, including sales forecasting, cost of goods, labor management, and operating expenses.
• Maintain strong vendor relationships and oversee purchasing, receiving, and inventory processes to ensure product quality and cost control.
• Enforce and monitor adherence to all food safety, sanitation, and workplace safety standards through regular audits and staff training.
• Partner with the Marketing and Events teams to support group functions, special events, and promotional activations that drive per capita revenue.
• Collaborate with Maintenance and Facilities teams to ensure equipment reliability and identify capital improvement needs for kitchens, bars, and concessions.
• Monitor guest feedback, sales performance, and labor reports to identify areas for improvement and implement corrective actions.
• Serve as an active, visible leader throughout the park, supporting staff, engaging with guests, and ensuring smooth operations during high-volume periods.
• Foster a positive, accountable work culture that emphasizes teamwork, communication, and exceptional guest experiences.

QUALIFICATIONS AND EXPERIENCE

Required:

• Minimum 7 years of progressive F&B management experience in a high-volume waterpark, amusement park, resort, or comparable entertainment venue.
• Strong understanding of outdoor, quick-service, and bar operations within seasonal or large-capacity environments.
• Proven ability to manage budgets, analyze financial reports, and achieve revenue and cost targets.
• Excellent leadership, communication, and organizational skills.
• Strong knowledge of food safety standards, sanitation practices, and alcohol service laws.
• Proficiency in Microsoft Office, POS systems, and inventory management software.

Preferred or Required Upon Hire:

• ServSafe Food Protection Manager Certification.
• TIPS or equivalent alcohol service certification.
• CPR/AED/First Aid certification.
• Experience managing catering or special event F&B operations.

WORK ENVIRONMENT & AVAILABILITY

• Must be available to work flexible hours including evenings, weekends, and holidays during the park’s operating season.
• Ability to work in both indoor and outdoor envir