Director Investment Services Sales

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $188,700.00-$230,800.00 annually. The full Pay Range is $146,900.00 - $272,700.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:

As the Director of Investment Services Sales at BECU, you’ll play a pivotal role in driving growth, innovation, and compliance across our Investment Services division. You will be responsible for leading and mentoring a dynamic team of Financial Advisors and operations support staff, ensuring their success and aligning them with BECU’s strategic goals. Your ability to foster seamless integration between our services and ensure regulatory compliance will help us deliver a world-class experience to our members. The impact you make here will shape the future of our Investment Services, contribute to a thriving business unit, and elevate the financial wellbeing of our members.

WHAT YOU’LL DO:

• Ensure Compliance and Risk Management: Maintain a deep understanding of state and federal regulations and ensure the Investment Services team stays in full compliance with industry rules and regulations, including FINRA/SEC standards.

• Lead Operational Excellence: Work alongside our Operations function to make sure that all team members follow operational and regulatory policies while ensuring smooth workflows and seamless service delivery.

• Collaborate for Success: Partner with the Branch Office of Supervisory Jurisdiction (OSJ) to ensure the compliance and suitability of trades, while coordinating member and public communications related to investments.

• Drive Sales Performance: Guide the Financial Advisors and Associate Financial Advisors to ensure that they provide timely, accurate, and effective services, while setting departmental and individual goals aligned with the overall operational plan.

• Resolve Member Concerns: Act as an escalation point for members or clients who have concerns or complaints that haven’t been properly resolved, ensuring they receive timely and satisfactory solutions.

• Strengthen Cross-Functional Collaboration: Build strong relationships across departments to ensure the flow of referrals and maximize compliance with regulatory and supervision policies.

• Recruit and Build Talent: Work with BECU recruit