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Scheduled Weekly Hours:

Emplify Health is seeking an experienced Manager, Clinical & Business Systems to join our team! The Manager of Clinical and Business Applications will be instrumental in advancing innovation, ensuring high-quality outcomes, and steering the development of applications that enhance organizational efficiency.

The ideal candidate will excel in managing relationships between business operations and information technology, possess experience working collaboratively with Agile teams, and demonstrate a strong ability to mentor and develop high-performing professionals.

This position provides direct oversight of approximately 15 employees and supports general ambulatory and outpatient clinical systems.

Key Responsibilities:

• Lead and inspire a team of analysts to develop and implement strategic and operational plans for clinical systems, ensuring alignment with industry trends, regulatory requirements, and organizational objectives.

• Recruit, develop, and retain a motivated, high-performing team through effective leadership and engagement.

• Build and maintain strong partnerships with internal departments and external stakeholders to foster collaboration and alignment on key initiatives.

• Leverage business engagement to understand and anticipate organizational needs, exercising business acumen, and creativity to shape demand effectively.

• Enable product and service managers to gain deeper insights into diverse business and geographical requirements, facilitating tailored solutions.

• Communicate clinical products and services clearly to business constituents and fusion teams to ensure alignment and adoption.

• Applicable technology competency completed within six months of hire for technology supported.

• Champion innovation by researching and applying new methodologies, tools, and technologies to enhance learning and system performance.

•  Ensure team awareness and focus on strategic priorities to maximize impact and resource utilization.

• Oversee financial management by achieving budget targets, analyzing financial data, and implementing cost-efficient solutions.

•  Manage relationships with software vendors and service providers, including contract negotiations, service agreement oversight, and prompt issue resolution.

• Promote a culture of continuous improvement and data-driven decision-making across the organization.

• Track and report on key performance indicators to evaluate the success of initiatives and stakeholder satisfaction.

What's Available:

• 1.0 FTE

• Schedule: Monday-Friday Days

• Location: Remote eligible position for residents of WI, MN, and IA. However, would require willingness to work onsite as needed for business needs. Occasional travel to the Green Bay, WI area throughout the year as well.

• Immigration sponsorship (e.g., H-1B) is not available for this position.  
   

What You'll Need:

• Education: Bachelor's degree or equivalent 3-4 years' education and experience

• Experience: 3-4 years of experience in clinical and business system implementation support or health information management.

• Prior supervisory or team‑lead experience preferred.

• Prior experience supporting Epic Ambulatory strongly preferred

• Passion for service excellence and continuous improvement

• Strong leadership and team building capabilities

In addition to the rewarding work, you'll receive:

• Competitive Benefits: We offer a comprehensive package including medical, dental, pet insurance, and a generous retirement contribution.

• Work-Life Balance: We prioritize your well-being with a 24/7 Employee Assistance Program, generous PTO, and paid holidays.

• Professional Development: Invest in your future with our Tuition Invest Program (up to $3,000 per year), access to hundreds of internal courses, and our Career Development Center.

• Diversity, Equity & Inclusion: We foster a welcoming environment with an inclusive celebration program, Unconscious Bias Training, and Patient Care resources.

• Additional Employee Discounts and Perks
   

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