Clinical Manager

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Student Health and Wellness

# of Open Positions:

1

Faculty/Service - Department:

Health and Wellness Centre Operations

Campus:

Main Campus

Union Affiliation:

N/A

Date Posted:

July 18, 2024

Closing Date:

July 29, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

Non-Union Grade NM1

Salary Range:

$98,138.00 - $121,799.00

About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose:

The Clinical Manager is responsible for ensuring the effective and efficient delivery of healthcare services to students.  This position is responsible for overseeing the clinical operations, which includes managing a team of nurses and medical office assistants.  The Clinical Manager ensures that high standards of patient care are maintained, clinical protocols are followed, and that the healthcare needs of the student population are met in a timely and compassionate manner.  This role involves both administrative and clinical oversight to ensure a student-centric experience and adherence to regulated standards of care.

In this role, your responsibilities will include:

Clinical Operations Management: Oversees the daily clinical operations of medical services within the Centre and ensures that standards of care are maintained according to regulations.  This includes scheduling and workload distribution among clinical staff, oversight of the electronic medical record system (CHR), inventory and purchasing of medical supplies, and ensures that medical equipment is in working order and maintained according to established protocols. Oversees the planning and delivery of immunization and school placement clinics in collaboration with faculties and other stakeholders. Identifies areas for improvement, makes recommendations for change, and implements and ensures adherence to practices and procedures. Ensures that confidentiality of health information is maintained in accordance with legislations governing access to information and privacy. Ensures compliance with healthcare regulations and accreditation standards, leads quality improvement initiatives to enhance patient care and safety, monitors student feedback and trends, implements changes to improve the student experience and optimize resources. This includes making recommendations related to hours of operations, services to be provided, clinical experts required to meet student needs, service delivery methods, partnerships, and opportunities to generate revenues and maximize efficiency and effectiveness of the Centre.

Human Resource Management: Leads the team of Nurse Practitioners, Registered Nurses, Registered Practical Nurses, Medical Office Assistants, and other clinical staff such as student placements, dietitians, occupational therapists etc. Promotes a positive work environment and encourages teamwork and collaboration. Recruits, onboards, trains, and assesses performance of the team. Provides opportunities for personal and professional development. Manages performance and implements performance improvement plans up to and including making recommendations for dismissal.

Patient care management: Ensures the delivery of high quality, student-centered care across all medical services including coordinati