IT - WMS Super User

IT - WMS Super User

About NewCold
NewCold is a global leader in advanced food logistics. Our warehouses and transport network sit at the center of the food supply chain. Connecting the world’s major food manufacturers with retailers and food service providers.

Our goal is to keep the world’s food fresh and safe with our proprietary technologies and innovative solutions.

NewCold designs, builds, and operates state-of-the-art cold storage facilities that are highly automated. We push the boundaries of logistics with end-to-end storage and transport operations that add greater resilience, efficiency, and sustainability to supply chains on four continents. And we are growing rapidly.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us!

Your role as a IT - WMS Super User

Key responsibilities:

Salary:
$71,000 - $75,000

Job Purpose:
To effectively manage the IT and WMS functions on site and provide a level of service in line with customer requirements, at a level of cost agreed in the budget. To create and develop a professional culture on site, in line with our values and ensure that a positive attitude to Health & Safety is embedded within the team on site.  To become an expert in all IT related systems and software programs, to provide full support with suppliers. 
Responsibilities& Core Tasks 
Verify that that agreed Customer SOPs are executed with precision and without deviation. Unless previously stated by the Site Manager. 
Continually monitoring all IT hardware on site to make sure all is in good repair. 

Training and indirectly managing the team to ensure all are in line with company IT policy and ensuring agreed standards followed 
Working with the managers or supervisors on improvement initiatives to reduce cost and/or improve service  
Exploring and implementing additional functionality related to both the Software and Hardware systems  
Bug detection and fixing with all systems both Software and Hardware. 
Implementing all system updates and planning updates with the corresponding teams or departments  
Training operational staff during on-boarding and when updates or improvements are made 
Engaging the WMS supplier (Davanti) to ensure the system is working correctly and improvements are completed  
Engaging various Software and Hardware suppliers to maintain site requirements 
Closely monitor and control all expenditure, focusing on IT related costs and reacting quickly to adverse variances 
Complete agreed internal reporting and communication as required by Site Manager 

Additional Tasks 
Assisting the operation as required by the site, including: 
Support Business Development initiatives as and when required 
Share best practice and standards with colleagues in other Newcold sites, and join collaborative projects 
Continually look to opportunities for improvement 
*This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. 

#NCAJ

Who we are looking for:
We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:

Qualifications:
This is a fully on-site position, NO REMOTE WORK.
Educational Requirements 
High School Degree 
Bachelors in Degree in Information Systems or in a related field of expertise  

Experience Requirements 
5+ years of operational experience in cold storage IT and WMS systems 
Implementation experience in IT and WMS systems for cold storage facilities 
4+ years of experience in Training and Team Leadership experience within cross cultural environments. 

Why join NewCold?

At NewCold, our people are our most valuable asset. We take pride in our team-oriented culture, where innovation and collaboration are at the heart of everything we do.
What we offer:

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

Whether you’re a seasoned expert or just starting your career, NewCold provides the opportunities an