Telesales Specialist, Phoenix-based Hybrid

PrePass is a Software as a Service (SaaS) and technology solutions company in the transportation industry and the leader in the trucking weigh station, toll bypass, and software space. Now more than ever, we are proud to be a part of helping transportation companies get critically needed goods to their destination as timely and safely as possible. We help states and transportation companies reduce traffic, fuel usage, safety risk, and pollution while increasing productivity! We are continuing to expand our services offerings and are focused on creating more proactive and efficient approaches to monitor and support our services, and our customers. PrePass, with 325+ employees (and growing), was recently purchased by our main client of 25+ years, the PrePass Safety Alliance, and we are excited to be driving the future of technology. Apply today to join the excitement of building a SaaS company and help shape the direction of our company!

Position Summary

We are seeking a Telesales Specialist to work a hybrid role that will combine time each week working both remotely and at our brand-new gorgeous space in the most sought-after area of downtown Phoenix, Block 23 at Cityscape. The successful candidate will be responsible for taking inbound and outbound calls, research inquiries, assessing customer needs, and communicating appropriate enrollment options. This is a Phoenix-based hybrid role that will have the flexibility to work a combination at home and in the office, a modern, gorgeous space in the most sought-after area of downtown Phoenix, Block 23 at Cityscape.

Requirements

What We Want You to Do

• Provide an exceptional customer experience through the handling of inbound and outbound calls from potential prospects. Gather information, research, and resolve inquiries in a timely manner.
• Apply your knowledge and expertise of our products and services when responding to telephone inquiries.
• Document customer interactions and create customer profiles.
• Prepare standard reports.
• Ability to work on assignments that contribute to the success of the Inside Sales Team.

Who You Are

• High school diploma or GED.
• Bilingual in Spanish is preferred but not required.
• Strong written and oral communication skills.
• Ability to build rapport with customers.
• Strong organizational skills.
• Ability to balance workload in a fast-paced environment.

Benefits

Additional Reasons this Job is Amazing

• Paid Vacation and Paid Sick Time.
• Paid Company Holidays and Paid Floating Holidays.
• Medical, Dental, Vision that start on date of hire. One medical plan option has $0 premiums!!
• Employer-Paid Basic Life Insurance, AD&D, Long-Term Disability. Voluntary Insurance Options.
• 401 (k) with an Employer Match.
• Employee Discount Program.
• Opportunities for Advancement.
• Employee Assistance Program (available at no cost to you).
• Did we mention….JEANS everyday!
• An amazing culture…we like to laugh and have fun. We even hired comedians to entertain us last year!!