Lead Site Reliability Engineer, Datastores

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

The Application Window is expected to close on 2/10/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. 

The Datastores team is focused on running our platform’s mission critical datastores (think ElasticSearch, Kafka, MongoDB, MySQL, etc). The team is responsible for all aspects of our platform’s datastores reliability, such as availability, performance, change management, capacity planning, monitoring and emergency response. 

What You’ll Do

We’re looking for a reliability-focused engineering lead to focus on automation and help drive datastores operational excellence to a new level. With ever-growing volumes of data and operating at a multi-region scale this is an opportunity for you to join a team and help take the ThousandEyes platform’s datastores to a new level.

We are looking for a team member with a deep knowledge of datastores. You have experience supporting mission critical datastores, and be happy talking relational and nosql. You are able to ensure that the ThousandEyes platform’s services are using the right datastores infrastructure, designed and optimized for availability, latency and performance.

The ideal candidate for this role:

• Brings a total of 8+ years of experience building and supporting mission critical services with focus on automation, availability, and performance.
• Will design, implement and maintain elastic and resilient datastores that support our platform as we grow to multi-region scale.
• Will drive and build automation wherever possible, enabling our datastores to scale effortlessly. Think self-service.
• Will participate in and contribute to improve our 24x7 incident response and on-call rotation.

Qualifications

• Ability to design and implement scalable and well tested solutions, with focus on datastores.

• Ability to write high quality code in Python, Go, or equivalent languages.

• Strong Infrastructure as Code skills, ideally with Terraform and Kubernetes.

• Good knowledge of cloud provider managed services (ideally AWS), and how they can be leveraged in our context.

• Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols.

• Strong communication and documentation skills.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

211,900 USD - 282,900 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range f