Salesforce Administrator

EvenUp is on a mission to support injury law firms across America in providing a consistent and high standard of representation, ensuring that every injury victim who seeks legal assistance can expect a fair resolution. We’ve helped thousands of victims get fair compensation by empowering their representation with best-in-class insights, automation, and document creation.

We are seeking a highly skilled and motivated Salesforce Administrator to join our dynamic team. You will help launch the Salesforce platform for EvenUp, as we revolutionize the legal tech industry.  As a Salesforce Admin, you will be responsible for managing and optimizing our Salesforce platform, ensuring it is configured to meet the needs of our business, and providing support to end-users. You will play a crucial role in maintaining data integrity, enhancing user adoption, and delivering valuable insights through reporting and automation.

What you'll do:  

• Help in overseeing the overall Salesforce platform, ensuring optimal performance and user experience.

• Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases.

• Design, develop, and customize Salesforce solutions to meet evolving business needs.

• Create flow automation for tasks, alerts, field updates, etc.

• Assist with the management and creation of user roles, profiles, permissions, role hierarchies, public groups, security controls, and shared settings.

• Consistently review current processes and configurations, and suggest improvements to continuously achieve sustainability.

• Maintain technical design documentation based on functional and stakeholders’ requirements.

• Work with stakeholders and various teams to define system requirements and customize the Salesforce platform to ultimately enhance end user productivity and efficiency.

• Serve as the technical subject matter expert that will include configuration, development, integration, and customization.

What we look for:

• 5+ years of experience with Salesforce Administration with a proven track record of successful projects and implementations.

• SaaS industry experience preferred.

• Salesforce Administrator Certification.

• Extensive experience with Salesforce Sales Cloud and Lightning.

• Can think in terms of simplicity and scalability in Salesforce. Have a knack for listening and interpreting user requirements and then turning them into action

• Proficiency in managing user roles, profiles, permission sets, and sharing rules.

• Strong expertise in flow automation and validation rules.

• Experience with data management tools and ensuring data integrity.

• Strong troubleshooting and problem-solving skills, with a focus on root cause analysis.

• Ability to interact with both technical and non-technical stakeholders.

• Strong attention to detail and ability to manage multiple tasks simultaneously.

• Ability to work both independently and as part of a collaborative team.

• Proactive mindset with a focus on continuous improvement and innovation.

Nice to Have:

• Salesforce Developer Certification

• CPQ Experience

• Hyper growth experience at a vertical SaaS company

#LI-Remote

Benefits & Perks:

Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, here is a preview of what we offer:

• Choice of medical, dental, and vision insurance plans for you and your family

• Flexible paid time off

• 10 US observed holidays, and Canadian statutory holidays by province

• A home office stipend

• 401(k) for US-based employees

• Paid parental leave

• Sabbatical program

• A meet-up program to get together in person with colleagues in your area

• Offices in San Francisco and Toronto

Please note the above benefits & perks are for full-time employees

About EvenUp:

EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piai™ to reduce manual effort and maximize case outcomes across the personal injury value chain. Combining in-house human legal expertise with proprietary AI and software to analyze records. The Claims Intelligence Platform™ prov