Chief Administrative Officer Illinois Medical Center Crossroads

Chief Administrative Officer Deaconess Illinois Crossroads Position Summary
Deaconess Illinois is seeking a visionary and mission-driven Chief Administrative Officer (CAO) to lead hospital operations across our Crossroads facility. Reporting to the Deaconess Illinois Region President, the CAO will partner with executive leadership to set strategic direction, drive operational excellence, and ensure compassionate, high-quality care throughout our community. This role is pivotal in aligning hospital initiatives with the broader mission and values of Deaconess Health System. Key Responsibilities

• Lead hospital operations and management teams to drive performance, quality, and mission-based care.
• Ensure financial and physical resources are responsibly managed with effective internal controls and budget strategies.
• Cultivate a high-performing, values-driven leadership team through mentorship, engagement, and strategic vision.
• Develop and implement operational goals aligned with system-wide priorities and metrics.
• Foster collaborative relationships with physicians, employees, community partners, and stakeholders.
• Ensure compliance with healthcare regulations and standards of quality and safety.
• Promote a culture of accountability, inclusion, and continuous improvement.
• Represent the hospital in the community and engage in service partnerships that promote public health and trust.

Core Leadership Competencies

• Engage & Inspire: Build authentic relationships that motivate staff around shared purpose.
• Collaborate: Create cross-functional partnerships and operate with a system-wide mindset.
• Develop Talent: Attract, develop, and retain top talent in a diverse and inclusive environment.
• Drive Strategic Impact: Translate vision into action and ensure alignment with long-term goals.
• Lead with Accountability: Own outcomes and foster a culture of excellence and responsiveness.
• Customer Focused: Enhance the patient experience and champion service excellence.
• Innovate: Challenge the status quo and implement forward-thinking solutions.

Qualifications

• Master’s degree in Healthcare Administration, Business, or a related field (preferred).
• Minimum of 5 years in a senior leadership role in healthcare operations; 10 years preferred.
• Demonstrated success in strategic planning, team leadership, and hospital administration.
• Experience in a complex healthcare organization or health system preferred.

Keywords: CAO, Surgical Center, leadership, healthcare