Sr. Director eBay Live Design

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Location: San Jose, CA

About the Team and the Role

eBay Live represents a bold step forward in reimagining commerce as a real-time, interactive, and social experience. It brings together community, entertainment, and transactions—transforming how people discover, engage with, and purchase products. This role is a rare opportunity to define an entirely new paradigm for commerce at global scale. You will shape how millions of people connect, engage, and transact in real time—bringing together community, creativity, and commerce in ways that redefine the eBay experience.

As Sr. Director of Design for eBay Live, you will define and drive the end-to-end design vision for one of eBay’s most critical 0→1 bets—moving with speed, conviction, and a builder’s mindset to bring a new category of experience to life. This is not about incremental improvement; it’s about inventing the future of live commerce and shaping entirely new behaviors for buyers and sellers.

You will lead and rapidly scale a high-performing team of designers and researchers, creating a culture of experimentation, accountability, and relentless focus on impact. You will operate as a hands-on leader, pushing for bold ideas while ensuring fast, high-quality execution.

Working in close partnership with executive leadership across Product, Engineering, Business, and Marketing, you will align vision to action—navigating ambiguity, making decisive trade-offs, and accelerating from concept to reality.

Responsibilities:

Set Vision for the Future of Live Commerce

• Define and articulate a clear, ambitious design vision for eBay Live across buyer and seller experiences

• Establish foundational interaction models, experience principles, and systems for real-time commerce

• Translate emerging behaviors in social, video, and creator ecosystems into product direction

Drive End-to-End Experience Strategy

• Shape product and experience strategy through clear frameworks, narratives, and prototypes

• Identify critical customer touchpoints and ensure cohesion across the live ecosystem

• Guide 0→1 product development, balancing rapid experimentation with long-term coherence

Lead and Build a World-Class Team

• Build, lead, and coach a multidisciplinary team of product designers and researchers

• Develop senior talent and establish a strong design leadership bench

• Support a culture of craft excellence, innovation, and accountability

Influence at the Executive Level

• Partner with senior leaders across Product, Engineering, and Business to align priorities and drive outcomes

• Bring clarity to complex, ambiguous problem spaces through design-led thinking

• Influence roadmaps and investment decisions through compelling vision and insight

Champion Operational Excellence and Scale

• Establish effective design operations, processes, and rituals for a fast-moving, 0→1 environment

• Ensure high-quality execution while enabling speed and iteration

• Drive organizational health, clarity, and cross-functional alignment

What you will accomplish:

Success in this role is measured by transformational impact across product, organization, and business:

• Establish eBay Live as a category-defining, industry-leading live commerce platform

• Create intuitive, engaging experiences that drive buyer participation and seller success