Senior Workday Techno-Functional Expert - Payroll & Absence

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
CVS Health is looking for a Sr. Workday Technical-Functional Expert (with Payroll and Absence expertise) to join our Human Resources Technology team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR and Payroll business operations by providing optimal and scalable technology solutions. This person will be an integral part of a team responsible for ensuring Workday Payroll product meets the needs of CVS Health’s Payroll, Legal and Human Resources business partners and stakeholders. The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners.  You will provide integral support to the Human Resources and Payroll organizations for their technology needs collaborating with HR Business Partners, COEs and HR Shared Services across all business segments. You will establish cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented. Work with dedication and motivation to support the goal of paying all the employees accurately on time, every time.
 

Primary Responsibilities include:

• Collaborating with business and technical partners to support the Workday Core HCM and Payroll functional areas and roadmap, including the established list of global priorities.
• Understanding the needs of the business and evaluates Workday capabilities through research and testing.
• Maintaining clear and up to date list of key deliverables and timelines, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders.
• Ensuring that the delivered product meets or exceeds the business' needs and business objectives.
• Supporting enhancements, project requests and defects. Providing optimal and timely solutions.
• Gathering requirements, business process optimization, fit-gap analysis, functional design, configuration and testing. Generating necessary documentation in each stage.
• Anticipating the needs of the business, drawing on experience when providing recommendations.
• Liaising with the systems lead and workstream leads to provide expert guidance and recommendations. Ensuring timely delivery on KTLO and fixes, adhering to department service level agreements with business users.
• Partnering with workstream and HR Tech leadership on escalations and cross-functional impact, serving as a point of contact on follow up and resolution.
• Collaborating with key cross-functional partners to maintain transparency, consistency in delivery, and set expectations.
• Actively participating in Workday's semi-annual release process, engaging with release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities. Supporting regression testing and guide regression testing teams.
• Awareness of new and planned Workday functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact business.
• Leading the translation of business requirements to technical solutions and creating appropriate timelines.
• Being responsible for fit-gap analysis, functional design, configuring the application, user acceptance testing and maintenance of the software solution.
• Maintaining up to date documentation in tracking tools.
• Actively consulting with the enterprise HR teams and business units on requirements gathering, testing, training, change management and release. Creating job aids and other training content.
• Performing and supporting user acceptance testing and creating necessary documentation including test plans, test scenarios, test cases and test results.
• Ensuring adherence to industry best practice, actively engaging with Workday Community