Junior Workplace Coordinator

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Junior Workplace Coordinator 

The Facilities team at Groupon is responsible for creating a welcoming atmosphere across all of Groupon’s international offices. We are looking for a Junior Workplace Coordinator to come and join the Chicago team! As a Junior Workplace Coordinator, you will support daily office operations and ensure a safe, efficient, and welcoming workplace. This role involves coordinating facilities, security, and administrative tasks while working closely with internal teams and external vendors.

This role is part-time at a 50% capacity, with a preference for hours from 10:00 - 2:00pm CST. Hours may be adjusted as needed, with expectations for 4 hours minimum per day.

💼 You’ll spend time on the following: 

• Overseeing postage and courier services.
• Maintain security awareness, emergency procedures, and office safety protocols.
• Take care of day to day front of house/reception duties including but not limited to: submitting work order tickets to building management, tracking facilities-related inventory, ensuring access cards are issued or deactivated, daily inspections of cleanliness of the office, office event arrangements, etc. 
• Support workplace projects such as furniture moves (35-65lbs), space planning, facility maintenance, and coordinating office events.
• Utilities management such as verifying meter readings, cleaning air filters, plumbing inspections, and pest control efforts. 

✅ We’re excited about you if you : 

• Have 1-2 years of facilities/workplace management experience.
• Are detail-oriented and proactive. 
• Have good communication skills, ability to build & maintain good relationships. 
• Have good organization and problem-solving skills.
• Are familiar with Google Suite and able to learn additional tools required.
• Are confident in taking on facilities challenges to build up your own knowledge and expertise.  

📋 Week 1 Expectations: 

• Getting familiar with the office
• Getting to know the daily routine
• Familiarize yourself with local teams and Head of departments
• Getting to know service departments - HR, IT, Legal, Finance and Steam members

📋 Month 1 Expectations: 

• Understanding offices across EMEA, NORAM and APAC (least)
• Getting to know departments stakeholders, customers and 3rd parties (building relations with individuals)
• Supporting the team in delivering teams KPIs

📋 Month 3 Expectations: 

• Owning KPIs
• Set responsibilities in terms of Office Management 
• Supporting ongoing projects and working towards delivering quality solutions
• Suggesting for improvements where needed, with fresh eyes/ approach 

🏢 In-Office Expectations: Monday - Friday from 10:00 - 2:00pm CST. Hours may be adjusted as needed, with expectations for 4 hours minimum per day.

💰 Compensation: $25/hr

Why Join Groupon in Chicago?

🌍 This is where it all started—Chicago is the home of Groupon, and our office is central to our history and future.

🏢 Work in a dynamic, international environment where no two days are the same.

💡 Play a vital role in keeping our Chicago HQ running smoothly and ensuring a great workplace for all.

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring pr