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Customer Order Management Specialist_Fixed Term
Dana IncorporatedItalyfull_timeVerifiedPosted 30 Nov 2023
About the role
<p>Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.</p>
<h2>Position Summary</h2>
<p>We're looking for a Customer Order Management Specialist for a <em>Fixed Term (1 year) in Rivoli (TO) Location.</em></p>
<p>Main opportunities and challenges: </p>
<p>Be part of a project that cover all supply chain steps. Complex experience in organizing Customer Order management activities (including relations with Customers and production plants), discussion of shipping plans with customers, control of inbound/outbound logistics flows advanced warehouses.</p>
<h2>Main Responsibilities</h2>
<p>• Learning and training of current logistics planning procedures, management of shipping plans, management of critical issues</p>
<p>• Creation of procedures dedicated to Ford Otosan aimed at obtaining Ford Q1 certification</p>
<p>• Management of the Ford portal</p>
<p>• Shipping management</p>
<p>• Criticality management</p>
<p>• Delivery performance management</p>
<p>• Uploading shipping promises</p>
<p>• Management of daily communications with Ford</p>
<p>• Interface with Ford component manufacturing plants</p>
<h2>Job Position Requirements</h2>
<p><u>Education:</u> University bachelor degree - Logistic/Production</p>
<p><u>Professional background</u>: Automotive</p>
<p>Hard skills </p>
<p><u>Essential:</u></p>
<p>• English </p>
<p>• Office - Excell</p>
<p><u>Considered as a plus:</u></p>
<p>• Previous experience in customer order management with foreign customer</p>
<p>• Power BI Knowledge</p>
<p>Soft skills</p>
<p>• Communication </p>
<p>• Teamwork </p>
<p>“If you are not contacted within 60 days after your application, the search should be considered filled. In compliance with law obligations and GDPR, your application could be considered for further opportunities aligned with you profile"</p>
<p><br/>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.</p>
<p><br/>
Unsolicited Resumes from Third-Party Recruiters</p>
<p> Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.</p>
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