Jobs and Careers

Senior Product Manager, Agent Platform

United Statesfull_timeVerifiedPosted 20 May 2026

💰 $252,000/yr($140,600/yr – $252,000/yr)

About the role

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Platform Consumption Console (PCC) team manages a critical piece of Workday’s enterprise infrastructure as the company shifts toward a consumption-based pricing model. The PCC is evolving from a localized billing tool into a true platform, supporting the influx of internal products and ensuring a complete and accurate consumption experience for our end-customers. Join us as we transition to a platform operating model and define the future of consumption-based billing at Workday.

About the Role

We are seeking a highly motivated Product Manager to focus on designing critical infrastructure for our core credit consumption calculation engine. This backend system is responsible for processing and distributing consumption data, supporting a variety of internal and external use cases, including consumption billing.

The ideal candidate will demonstrate high velocity, innate curiosity about consumption billing, and a strong ability to translate complex technical and business challenges into effective product solutions. This role is key to providing value to a diverse group of stakeholders, including Customers, Partners, and our Internal Workmates.

Responsibilities:

Champion Customer Success: Deeply understand customer needs through regular interaction, especially concerning the metering and billing lifecycle, to ensure high satisfaction and trust in Workday's products.
Own the Financial Engine: Serve as the product owner for the core credit calculation rules engine. Ensure 100% mathematical accuracy, handle complex billing edge cases, and guarantee the integrity of the consumption ledger.
Drive Product Strategy: Collaborate across Finance, Sales, and Product teams to define a product strategy that effectively balances immediate customer requirements, long-term market opportunities, and relevant industry trends.
Define Key Product Problems: Identify and articulate the most critical problems the PCC should address by analyzing the market, Workday's unique advantages, and available technical opportunities.
Prioritize High-Impact Features: Evaluate potential features based on user value and business impact, and champion solutions that can be developed and shipped efficiently.
Ensure Efficient Feature Delivery: Partner closely with Engineering and Design teams to streamline the product development pipeline, ensuring new features are delivered to market quickly and safely.
Establish Data Contracts: Partner closely with engineering leads to define strict API contracts and data ingestion schemas for new products onboarding to the platform.
Act as Product Advocate: Serve as the external champion for the product and the internal voice representing the customer's perspective.
Clearly Communicate Capabilities: Articulate new product capabilities and value propositions to diverse internal and external audiences in an understandable and tailored manner.